Title: Chat Widget
Last modified: June 6, 2024

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# Chat Widget

 *  Resolved [inventis](https://wordpress.org/support/users/inventis/)
 * (@inventis)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/chat-widget-3/)
 * Hi.
 * Our chat widget is no longer showing – do you no longer support this?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fchat-widget-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [carolm29 (woo-hc)](https://wordpress.org/support/users/carolm29/)
 * (@carolm29)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/chat-widget-3/#post-17807145)
 * Hey there, [@inventis](https://wordpress.org/support/users/inventis/)! Thanks
   for contacting us. I’m happy to help you.
 * Are you using **[Facebook Messenger Chatbot for WooCommerce](https://woocommerce.com/products/facebook-messenger-chatbot-for-woocommerce/)**?
 * If you are and you purchased it on our marketplace, to ensure that we can assist
   you further, could you please create a new ticket on our support page and include
   the forum thread link? This will allow our team to review your specific issue
   and provide you with the best possible solution. You can do this by going to **
   [WooCommerce.com > MY profile > Support](https://woo.com/my-account/contact-support/)**
 * If you are not using this plugin, can you please clarify which plugin you are
   using for this widget?
 * Looking forward to your reply.
 * Have a wonderful day!
 *  [Justin (a11n)](https://wordpress.org/support/users/layoutd/)
 * (@layoutd)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/chat-widget-3/#post-17813864)
 * Hi [@inventis](https://wordpress.org/support/users/inventis/), as mentioned [in the documentation](https://woocommerce.com/document/facebook-for-woocommerce/#use-facebook-messenger),
   this is a recent change:
 * > **[The Chat Plugin was disabled by Meta on May 9, 2024](https://www.facebook.com/business/help/1661027437357021).**
   > The related Facebook Messenger feature was removed from Facebook for WooCommerce
   > in version 3.2.0 (May 2024).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Chat Widget’ is closed to new replies.

 * ![](https://ps.w.org/facebook-for-woocommerce/assets/icon.svg?rev=3469606)
 * [Meta for WooCommerce](https://wordpress.org/plugins/facebook-for-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Justin (a11n)](https://wordpress.org/support/users/layoutd/)
 * Last activity: [1 year, 11 months ago](https://wordpress.org/support/topic/chat-widget-3/#post-17813864)
 * Status: resolved