Support » Plugin: Tidio Live Chat » Chat underneath menu on mobile

  • Resolved missmikado


    on my website the menu burger menu button and the logo are overlaying the chat window. I tried

    #tidio-chat-iframe {
    z-index: 999999999999 !important;

    but didn’t help.
    On desktop everything is fine, the problem is on mobile only, when the chat window is fullscreen.

    Thanks for your help!

    • This topic was modified 3 months, 4 weeks ago by  missmikado.

    The page I need help with: [log in to see the link]

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  • Plugin Support olektidio


    Hi Melissa,

    We’ve checked that and everything looks correct on our side. That issue is either already resolved or appeared to you because of the browser cache. Feel free to contact our support team on our main website and we’ll be happy to help you.

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