Title: chat scomparse
Last modified: April 17, 2021

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# chat scomparse

 *  [vitalemarika66](https://wordpress.org/support/users/vitalemarika07/)
 * (@vitalemarika07)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/chat-scomparse/)
 * Non riesco a visualizzare i messaggi degli utenti, ricevo la notifica in diretta
   se si tratta di un messaggio inviato al momento, ma se devo visualizzare la lista
   di messaggi e di ticket non appare nulla (nonostante il pallino di notifica mi
   indichi 43 messaggi)
    Cosa posso fare?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fchat-scomparse%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [tawk.to](https://wordpress.org/support/users/siennarubio/)
 * (@siennarubio)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/chat-scomparse/#post-14371280)
 * Hi [@vitalemarika07](https://wordpress.org/support/users/vitalemarika07/) ,
 * Thank you for choosing tawk.to and for sharing your question here.
 * By default, there are two accounts in your Dashboard: your Business Property 
   account and your Profile account.
 * In your case, I believe you are seeing the Inbox section of your own profile 
   account. This is the reason you are not seeing the 43 messages.
 * To view the messages and tickets for your Property, follow the steps below:
 * 1. Click the Messaging icon in the left sidebar menu
    2. Select your Property
   by hovering over the hamburger icon at the top of the Dashboard. 3. Your Messaging
   window will now show the messages for that Property.
 * To learn more about Messaging, visit this link: [https://help.tawk.to/article/getting-started-with-messaging](https://help.tawk.to/article/getting-started-with-messaging)
 * Let me know if you have any other questions, require assistance, or just want
   to talk to someone at tawk.to. Here is a link to my calendar: [https://calendly.com/siennarubio/30min](https://calendly.com/siennarubio/30min).
   I’d be happy to help!

Viewing 1 replies (of 1 total)

The topic ‘chat scomparse’ is closed to new replies.

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## Tags

 * [tawk.to](https://wordpress.org/support/topic-tag/tawk-to/)

 * 1 reply
 * 2 participants
 * Last reply from: [tawk.to](https://wordpress.org/support/users/siennarubio/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/chat-scomparse/#post-14371280)
 * Status: not resolved