Support » Plugin: WP-Live Chat by 3CX » Chat offline message box not appearing in iPhone

  • Resolved rest_in_peace


    Hi there,
    First of all I would like to congratulate the developer for a lovely plugin. But, while I was adding the plugin to our site for a test purpose before going to pro version.

    But for iPhone with modern theme it is not showing the full screen form, only shows the hover over form instead. I have attracted a screenshot for reference below.

    Therefore, how i can fix the problem and in mobile when tap on the chat icon it will appear the form not the message box when offline.

    For other devices even with android phones it is working perfectly.

    Thanks in advance
    hope to get a reply soon.


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  • Any Help from anybody please ?



    Hi there

    My apologies for the delay in response over the weekend.

    Please ensure the chat is online, then clear your iPhone’s browser cache and cookies and let me know if this helps at all?

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