Title: Chat not working
Last modified: March 29, 2021

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# Chat not working

 *  [M.Khairy](https://wordpress.org/support/users/mkhairy/)
 * (@mkhairy)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/chat-not-working-3/)
 * Hello. Chat not working on my website
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fchat-not-working-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Facebook](https://wordpress.org/support/users/facebook/)
 * (@facebook)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/chat-not-working-3/#post-14251925)
 * Hi [@mkhairy](https://wordpress.org/support/users/mkhairy/),
 * I’ve had a look at your site, and the code for the Chat plugin doesn’t appear
   to be installed there. Can I ask you to re-run the setup process again, from 
   the Chat plugin settings page in your WordPress admin dashboard.
 * Thanks,
 * Facebook Team

Viewing 1 replies (of 1 total)

The topic ‘Chat not working’ is closed to new replies.

 * ![](https://ps.w.org/facebook-messenger-customer-chat/assets/icon-256x256.png?
   rev=2398892)
 * [Facebook Chat Plugin - Live Chat Plugin for WordPress](https://wordpress.org/plugins/facebook-messenger-customer-chat/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/facebook-messenger-customer-chat/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Facebook](https://wordpress.org/support/users/facebook/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/chat-not-working-3/#post-14251925)
 * Status: not resolved