Title: Chat not visible
Last modified: May 14, 2021

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# Chat not visible

 *  [studiommooy](https://wordpress.org/support/users/studiommooy/)
 * (@studiommooy)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/chat-not-visible/)
 * My chat is not visible on my website. Tried everything suggested, also reinstalled
   the plugin. Nothing worked unfortunatly.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fchat-not-visible%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [brendonmconnett](https://wordpress.org/support/users/brendonmconnett/)
 * (@brendonmconnett)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/chat-not-visible/#post-14441329)
 * > My chat is not visible on my website. Tried everything suggested, also reinstalled
   > the plugin. Nothing worked unfortunatly.
 * Did you link the plugin to your facebook account or your facebook business page?
 *  Thread Starter [studiommooy](https://wordpress.org/support/users/studiommooy/)
 * (@studiommooy)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/chat-not-visible/#post-14444732)
 * Yes, It is set up well.
 *  Thread Starter [studiommooy](https://wordpress.org/support/users/studiommooy/)
 * (@studiommooy)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/chat-not-visible/#post-14453833)
 * Any updates on this problem?
 *  Plugin Author [Facebook](https://wordpress.org/support/users/facebook/)
 * (@facebook)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/chat-not-visible/#post-14456484)
 * Hi [@studiommooy](https://wordpress.org/support/users/studiommooy/),
 * It looks like we had an issue on our side with the allowlisting of domains. This
   has now been resolved. Can I ask you to go through the set up process from the
   start, one more time?
 * Please accept my apologies for the inconvenience,
 * Facebook Team

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Chat not visible’ is closed to new replies.

 * ![](https://ps.w.org/facebook-messenger-customer-chat/assets/icon-256x256.png?
   rev=2398892)
 * [Facebook Chat Plugin - Live Chat Plugin for WordPress](https://wordpress.org/plugins/facebook-messenger-customer-chat/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/facebook-messenger-customer-chat/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [Facebook](https://wordpress.org/support/users/facebook/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/chat-not-visible/#post-14456484)
 * Status: not resolved