Title: Chat not loading
Last modified: April 30, 2021

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# Chat not loading

 *  Resolved [james3coffman](https://wordpress.org/support/users/james3coffman/)
 * (@james3coffman)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/chat-not-loading-2/)
 * I had the chat plugin pasted into the header section after the opening body tag,
   but removed it and installed the plugin. Neither works for me. I inspected the
   source, only shows one fb chat id. I have multiple wordpress sites and all of
   my other sites use the chat by pasting the code. This is the first time I have
   used the plugin. Can you get me in the right direction, thanks.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fchat-not-loading-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Facebook](https://wordpress.org/support/users/facebook/)
 * (@facebook)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/chat-not-loading-2/#post-14386210)
 * Hi [@james3coffman](https://wordpress.org/support/users/james3coffman/),
 * I’ve had a look at your website, and the Chat plugin appears to be loading up
   fine now 🙂
 * Please let us know if you encounter any further issues.
 * Facebook Team

Viewing 1 replies (of 1 total)

The topic ‘Chat not loading’ is closed to new replies.

 * ![](https://ps.w.org/facebook-messenger-customer-chat/assets/icon-256x256.png?
   rev=2398892)
 * [Facebook Chat Plugin - Live Chat Plugin for WordPress](https://wordpress.org/plugins/facebook-messenger-customer-chat/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/facebook-messenger-customer-chat/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Facebook](https://wordpress.org/support/users/facebook/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/chat-not-loading-2/#post-14386210)
 * Status: resolved