Chat messages not sending

  • Resolved alexanderlabrie

    (@alexanderlabrie)


    5 years, 1 month ago

    Chat messages aren’t sending while offline messages are. Used to work a few months ago and haven’t made any changes to the site except for WordPress and Woocommerce updates. Chat messages not only do not show for agents, they also do not show in “missed chats.”

    Since offline messages are working, it could be a problem with the on-premise server: our website is https://shop.sphere.com.ai/.

Viewing 1 replies (of 1 total)
  • Thread Starter alexanderlabrie

    (@alexanderlabrie)

    5 years ago

    Nevermind, I got it to work after playing around with other plugins.

Viewing 1 replies (of 1 total)
  • The topic ‘Chat messages not sending’ is closed to new replies.