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FlexyTalk - Live Chat
[resolved] Chat button is not working on site (4 posts)

  1. brielled
    Posted 1 year ago #

    I received the notification to my gmail account and clicked "yes" to accept but the flexytalk chat button is not working and does not open the activation window or welcome or anything. Site is http://www.getjohnny.com. Also, how do I post that I am online or offline? Is it just whenever I log into my Gmail?


  2. Sebastián Odena
    Plugin Author

    Posted 1 year ago #


    You have a javascript error that is blocking the chat widget. Check your javascript console.

    Yes, when you log into gmail you're online

  3. brielled
    Posted 1 year ago #

    Thanks for getting back to me. Where is my javascript console and how do I fix it? I'm a little computer illiterate, sorry.

  4. Sebastián Odena
    Plugin Author

    Posted 1 year ago #

    It depends on which browser you are using. Please google how to view javasccript error for your browser.

    The error you get is: Uncaught Error: no such method 'rotate' for tabs widget instance

    If you can identify which plugin is the source of this error, try disabling that plugin.

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