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[resolved] Chat box disappears (4 posts)

  1. rosie212
    Member
    Posted 11 months ago #

    Hello,

    I want to put this plugin onto my site but when I am logged out of the WordPress admin the live chat box disappears.

    Does this mean when someone wants to see the live chat they will need to be logged into WordPress?

    Thanks

    https://wordpress.org/plugins/wp-live-chat-support/

  2. WP-LiveChat
    Member
    Plugin Author

    Posted 11 months ago #

    Hi Rosie

    Yes when you log out of wordpress the chat box will disappear in this version. You have to be logged in to wordpress to chat.

    Kind Regards
    Mark

  3. M.Danz
    Member
    Posted 1 month ago #

    Does the pro version always have the chatbox visible? If not, would it be possible to customize to have the chatbox always visible?

  4. WP-LiveChat
    Member
    Plugin Author

    Posted 1 month ago #

    Hi there.

    Sorry for only getting back to you now.

    Yes the chat box can be visible at all times in the Pro add-on.

    Kind Regards,
    Jarryd

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