Title: Chat
Last modified: May 12, 2021

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# Chat

 *  Resolved [steppppo2](https://wordpress.org/support/users/steppppo2/)
 * (@steppppo2)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/chat-23/)
 * I’m not sure if I have this set up correctly. I have chat enabled in my account
   but it’s not displaying. I’m not seeing any errors. Can you let me know if you
   see anything that’s not correct or preventing us from displaying chat?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fchat-23%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [alortega](https://wordpress.org/support/users/alortega/)
 * (@alortega)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/chat-23/#post-14430373)
 * Hello [@steppppo2](https://wordpress.org/support/users/steppppo2/),
 * Thanks for being in touch. I will take a look at your site and investigate what
   could be the cause.
 * I’ll get back to you as soon as possible.
 * Kind regards,
    Alvaro
 *  [alortega](https://wordpress.org/support/users/alortega/)
 * (@alortega)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/chat-23/#post-14431097)
 * Hello [@steppppo2](https://wordpress.org/support/users/steppppo2/),
 * I have been inspecting your site and there are scripts that seems missing like
   the tracking code which id is `hs-script-loader` among others that should be 
   included in your site once your plugin is connected.
 * Do you reckon if you removed them or, any of the other plugins could be causing
   a conflict here?
 * Kind regards,
    Alvaro
 *  [alortega](https://wordpress.org/support/users/alortega/)
 * (@alortega)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/chat-23/#post-14437573)
 * Hello [@steppppo2](https://wordpress.org/support/users/steppppo2/),
 * We didn’t hear back from you. Does the issue still exists?
 *  Thread Starter [steppppo2](https://wordpress.org/support/users/steppppo2/)
 * (@steppppo2)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/chat-23/#post-14438652)
 * Hi Alvaro,
 * I apologize. I have not had time yet to investigate. I should have some time 
   over the weekend. I’ll try to report back soon.
 *  [alortega](https://wordpress.org/support/users/alortega/)
 * (@alortega)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/chat-23/#post-14452651)
 * Hello [@steppppo2](https://wordpress.org/support/users/steppppo2/),
 * I’m closing this issue since we have not heard back from you. Please do no hesitate
   in reaching out if something else comes up.
 * Kind regards,
    Alvaro.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Chat’ is closed to new replies.

 * ![](https://ps.w.org/leadin/assets/icon-256x256.png?rev=3041936)
 * [HubSpot All-In-One Marketing - Forms, Popups, Live Chat](https://wordpress.org/plugins/leadin/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/leadin/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/leadin/unresolved/)
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 * 5 replies
 * 2 participants
 * Last reply from: [alortega](https://wordpress.org/support/users/alortega/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/chat-23/#post-14452651)
 * Status: resolved