Support » Plugin: Easy Charts » Charts not appearing

  • Resolved sdcbmthsch

    (@sdcbmthsch)


    Hi

    I have noticed that none of the charts built within Easy Charts are appearing – either on the page or within the preview section in the admin area.

    Please advise!
    Many thanks
    Stephen

    The page I need help with: [log in to see the link]

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  • sdcbmthsch

    (@sdcbmthsch)

    In case anyone else has the same problem, I have found out what the issue was. The margins on all our charts were set to 0 (to maximise their display). However, as a result of (I assume) the most recent update to the plugin, values or 0 are no longer accepted. I discovered this by trying to create a new chart, and this was registering as an error that would not let the chart be saved. Therefore I went back to all the existing charts and changed their margins and this resolved the problem. I hope this helps someone else.

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