Support » Plugin: MaxiCharts Gravity Forms Source add-on » Charts aren’t rendering on page

  • Resolved cascadingpixels

    (@cascadingpixels)


    Using a shortcode to show a chart of results for an assessment (using gravity forms).
    When the page is loaded it is blank but I can see these entries with the inspector:
    <div class=” maxicharts_reports-wrap”><canvas style=”height:200px;width: content-box;” id=”id5c621555f06cb4pie” class=”maxicharts_reports_canvas”></canvas></div>

    Here are the errors that are displaying on the page (via query monitor)
    Warning count(): Parameter must be an array or an object that implements Countable 58
    + Toggle button
    wp-content/plugins/maxicharts/maxicharts.php:1159
    Plugin: maxicharts
    Notice Undefined variable: columns 5
    + Toggle button
    wp-content/plugins/maxicharts/maxicharts.php:720
    Plugin: maxicharts
    Notice Undefined variable: rows 5
    + Toggle button
    wp-content/plugins/maxicharts/maxicharts.php:721
    Plugin: maxicharts
    Notice Undefined index: gf_entry_id 5
    + Toggle button
    wp-content/plugins/maxicharts-gravity-forms-source-add-on/mcharts_gf_source_add_on.php:819
    Plugin: maxicharts-gravity-forms-source-add-on
    Notice Array to string conversion 10
    + Toggle button
    wp-content/plugins/maxicharts-gravity-forms-source-add-on/mcharts_gf_source_add_on.php:850
    Plugin: maxicharts-gravity-forms-source-add-on
    Notice Undefined index: group_fields 5
    + Toggle button
    wp-content/plugins/maxicharts-gravity-forms-source-add-on/mcharts_gf_source_add_on.php:204
    Plugin: maxicharts-gravity-forms-source-add-on
    Notice Array to string conversion 203
    + Toggle button
    wp-content/plugins/maxicharts-gravity-forms-source-add-on/mcharts_gf_source_add_on.php:262
    Plugin: maxicharts-gravity-forms-source-add-on
    Notice Undefined variable: fieldType 72
    + Toggle button
    wp-content/plugins/maxicharts-gravity-forms-source-add-on/mcharts_gf_source_add_on.php:268
    Plugin: maxicharts-gravity-forms-source-add-on
    Notice Undefined index: gsurveyLikertEnableMultipleRows 58
    + Toggle button
    wp-content/plugins/maxicharts-gravity-forms-source-add-on/mcharts_gf_source_add_on.php:315
    Plugin: maxicharts-gravity-forms-source-add-on
    Notice Undefined index: multisets 58
    + Toggle button
    wp-content/plugins/maxicharts-gravity-forms-source-add-on/mcharts_gf_source_add_on.php:329
    Plugin: maxicharts-gravity-forms-source-add-on
    Notice Undefined variable: datasets_invert 58
    + Toggle button
    wp-content/plugins/maxicharts-gravity-forms-source-add-on/mcharts_gf_source_add_on.php:352
    Plugin: maxicharts-gravity-forms-source-add-on
    Notice Undefined index: group_fields 5
    + Toggle button
    wp-content/plugins/maxicharts-gravity-forms-source-add-on/mcharts_gf_source_add_on.php:471
    Plugin: maxicharts-gravity-forms-source-add-on
    Notice Undefined index: correctness_count 58
    + Toggle button
    wp-content/plugins/maxicharts-gravity-forms-source-add-on/mcharts_gf_source_add_on.php:536
    Plugin: maxicharts-gravity-forms-source-add-on
    Notice Undefined index: answers_typology 58
    + Toggle button
    wp-content/plugins/maxicharts-gravity-forms-source-add-on/mcharts_gf_source_add_on.php:549
    Plugin: maxicharts-gravity-forms-source-add-on
    Notice Undefined index: correctness_count 58
    + Toggle button
    wp-content/plugins/maxicharts-gravity-forms-source-add-on/mcharts_gf_source_add_on.php:366
    Plugin: maxicharts-gravity-forms-source-add-on
    Notice Undefined index: correctness_count 58
    + Toggle button
    wp-content/plugins/maxicharts-gravity-forms-source-add-on/mcharts_gf_source_add_on.php:387
    Plugin: maxicharts-gravity-forms-source-add-on
    Notice Undefined index: answers_typology 58
    + Toggle button
    wp-content/plugins/maxicharts-gravity-forms-source-add-on/mcharts_gf_source_add_on.php:552
    Plugin: maxicharts-gravity-forms-source-add-on
    Notice Undefined variable: fieldId 58
    + Toggle button
    wp-content/plugins/maxicharts-gravity-forms-source-add-on/mcharts_gf_source_add_on.php:903
    Plugin: maxicharts-gravity-forms-source-add-on
    Notice Undefined index: answers_typology 58
    + Toggle button
    wp-content/plugins/maxicharts-gravity-forms-source-add-on/mcharts_gf_source_add_on.php:907
    Plugin: maxicharts-gravity-forms-source-add-on
    Notice Undefined index: data_conversion 5
    + Toggle button
    wp-content/plugins/maxicharts/mcharts_data_conversion_plugin.php:144
    Plugin: maxicharts
    Notice Undefined index: datasets 58
    + Toggle button
    wp-content/plugins/maxicharts/maxicharts.php:1159
    Plugin: maxicharts

    is this a php 7.2 compatibility issue? We are running the most current version of this plugin and the maxicharts plugin.

    Thanks, Diane

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author termel

    (@munger41)

    Hi,

    Can you provide the shortcode used and a link to the page please?

    Thanks

    The page is here:
    https://portal.boardbos.com/portal-demo/board-assessment-results/

    These are the shortcodes:

    Board and Committee Effectiveness
    [gfchartsreports gf_form_id=”5″ type=”pie” color_set=”Nivo3″ color_rand=”0″ height=”200px” tooltip_style=”BOTH” position=”float” case_insensitive=”0″ filter=”0″/]

    Vision and Strategic Planning
    [gfchartsreports gf_form_id=”3″ type=”pie” color_set=”Nivo3″ color_rand=”0″ height=”200px” tooltip_style=”BOTH” position=”float” case_insensitive=”0″ filter=”0″/]

    Nominating Survey
    [gfchartsreports gf_form_id=”7″ type=”pie” color_set=”Nivo3″ color_rand=”0″ height=”200px” tooltip_style=”BOTH” position=”float” case_insensitive=”0″ filter=”0″/]

    Stakeholder Relations
    [gfchartsreports gf_form_id=”4″ type=”pie” color_set=”Nivo3″ color_rand=”0″ height=”200px” tooltip_style=”BOTH” position=”float” case_insensitive=”0″ filter=”0″/]

    Executive & Board Relations
    [gfchartsreports gf_form_id=”6″ type=”pie” color_set=”Nivo3″ color_rand=”0″ height=”200px” tooltip_style=”BOTH” position=”float” case_insensitive=”0″ filter=”0″/]

    Thank you!

    Plugin Author maxicharts

    (@maxicharts)

    Please make a test page with only one shortcode and send us the debug.log file under maxicharts/logs/
    Using the contact form on maxichart site
    Thanks

    Done! Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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