Support » Fixing WordPress » Charter Spectrum Business hosting does not support WordPress.

  • If anyone has a solution to install WordPress using Charter Communication’s Spectrum Business hosting please let me know. Please don’t give “suggestions” but only reply if you have actually done it. : )

    I get “the” white screen in the beginning so the install doesn’t even begin.

    Fyi.. the first level of hosting support staff has never heard of WordPress… no joke!
    I learned that the actual hosting is done by a different company so their staff can’t do anything technical. A supervisor will have to write a ticket to the other company and then relay the message back to you in a couple days.

    Conclusion: This is not a “rant” but just giving you a “heads up” to not even begin to try to use Spectrum Business’ web hosting for WordPress. I have spent hours and hours with no success. (I have installed WordPress many times using 5 different hosting companies with little problem.)

    I hope this post helps a few of you save some of your valuable time.

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  • Thank you for this. I have tried the same thing. This is seriously ridiculous. Doesn’t make sense with all of the tools available, that they still only provide Plesk 4.5. Ugh…infuriating! #charterspectrumbusiness is crap!

    I wish I had seen this before providing a quote to a client.


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