Title: chart window
Last modified: March 5, 2020

---

# chart window

 *  Resolved [John Meng-Frecker](https://wordpress.org/support/users/familytreetops/)
 * (@familytreetops)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/chart-window/)
 * Using premium Treepress and premium chart add-on. I’ve got chart window to work
   on a small tree. I changed the oldest member in the chart but the tree is truncated
   in the window. It doesn’t re-focus on click as checked in the options. How to
   get that to work. There are perhaps 100 members in the family below the oldest
   member. I am using the horizontal descendant chart. Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [Irfan Qasim](https://wordpress.org/support/users/iqasim/)
 * (@iqasim)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/chart-window/#post-12511633)
 * Hi,
    Let me check and then get back to you shortly.
 * kind Regards
    irfan Qasim
 *  [Irfan Qasim](https://wordpress.org/support/users/iqasim/)
 * (@iqasim)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/chart-window/#post-12523137)
 * Hi,
    would you mind to share the site link or site url?
 * kind Regards
    irfan Qasim
 *  Thread Starter [John Meng-Frecker](https://wordpress.org/support/users/familytreetops/)
 * (@familytreetops)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/chart-window/#post-12526199)
 * [https://familytreetops.com/meng-family-tree/](https://familytreetops.com/meng-family-tree/)
 *  [Irfan Qasim](https://wordpress.org/support/users/iqasim/)
 * (@iqasim)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/chart-window/#post-12527054)
 * Hi,
    Thank you very for sharing link. we are checking it and then get back to.
 * kind Regards,
    irfan Qasim
 *  [Irfan Qasim](https://wordpress.org/support/users/iqasim/)
 * (@iqasim)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/chart-window/#post-12527546)
 * Hi,
    It is zoom issue,please deactivate the Autoptimize plugin and then test 
   it will work.
 * Kind Regards,
    irfan Qasim
 *  [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * (@optimizingmatters)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/chart-window/#post-12527599)
 * pro-tip; you can disable Autoptimize on a per-request basis by adding `?ao_noptimize
   =1` to the URL.
 * if the problem is not there at that point, some autoptimize (re-)configuration
   might be needed to fix this. there are troubleshooting tips and info on how to
   exclude in [the AO FAQ](https://wordpress.org/plugins/autoptimize/#faq).
 * hope this helps debugging,
    frank (ao dev)
 *  Plugin Author [Black and White](https://wordpress.org/support/users/blackandwhitedigital/)
 * (@blackandwhitedigital)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/chart-window/#post-12541947)
 * Thanks Frank we will look into this.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘chart window’ is closed to new replies.

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## Tags

 * [window](https://wordpress.org/support/topic-tag/window/)

 * 7 replies
 * 4 participants
 * Last reply from: [Black and White](https://wordpress.org/support/users/blackandwhitedigital/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/chart-window/#post-12541947)
 * Status: resolved