Title: chart randomly stopped rendering
Last modified: August 21, 2016
---
# chart randomly stopped rendering
* Resolved [cccs.dennis](https://wordpress.org/support/users/cccsdennis/)
* (@cccsdennis)
* [12 years, 4 months ago](https://wordpress.org/support/topic/chart-randomly-stopped-rendering/)
* Odd issue here:
* My IPU-Chart Plug-in was working like a charm, but today it suddenly stopped
rendering map I had working.
* Code is:
` [csv id='d115593']ISO-3166-1,Country,CCCS Associate Project Experience
in Country,CCCS Company Project Experience in Country,Number of CCCS Associates
in Country, 124,Canada,1,1,0 156,China,45,5,5 036,Australia,2,0,3 072,Botswana,
1,0,0 050,Bangladesh,4,0,2 104,Myanmar,4,0,0 090,Solomon Islands,1,0,0 108,Burundi,
1,0,0 180,The Democratic Republic of the Congo,1,0,0 120,Cameroon,12,0,2 226,
Equatorial Guinea,1,0,0 246,Finland,1,0,1 266,Gabon,5,0,1 288,Ghana,1,0,1 360,
Indonesia,43,2,6 356,India,10,2,6 380,Italy,1,0,0 388,Jamaica,1,0,0 417,Kyrgyzstan,
1,0,0 418,Laos,32,2,2 430,Liberia,1,0,0 504,Morocco,1,0,0 480,Mauritius,1,0,0
458,Malaysia,1,0,0 524,Nepal,27,0,0 586,Pakistan,5,0,0 642,Romania,1,0,0 608,
Philippines,8,2,2 643,Russian Federation,6,2,1 646,Rwanda,1,0,0 706,Somalia,2,0,0
760,Syria,1,0,0 764,Thailand,16,0,0 762,Tajikistan,1,0,0 626,East Timor,10,0,0
788,Tunisia,1,0,0 800,Uganda,1,0,0 826,United Kingdom,4,2,1 840,United States
of America,9,2,5 860,Uzbekistan,1,0,0 704,Vietnam,20,0,0[/csv] [chart id="c115593"
csv="#d115593" adapter="return data;" type="map.world.countries" category="Country"
value="CCCS Associate Project Experience in Country, CCCS Company Project Experience
in Country, Number of CCCS Associates in Country" format="s,n,n,n" color="lightblue.
darkblue" style="width:100%;height:400px;" title="CCCS Associate Project Experience"
description="CCCS Associate Global Project Experience" sort="true" interpolate
="none" img="" debug="false"]
* The page I am testing on is:
[http://ontwerp.crossculturalconsult.com/cccs-network/](http://ontwerp.crossculturalconsult.com/cccs-network/)
* Any ideas what’s happening?
* [http://wordpress.org/plugins/ipu-chart/](http://wordpress.org/plugins/ipu-chart/)
Viewing 11 replies - 1 through 11 (of 11 total)
* Thread Starter [cccs.dennis](https://wordpress.org/support/users/cccsdennis/)
* (@cccsdennis)
* [12 years, 4 months ago](https://wordpress.org/support/topic/chart-randomly-stopped-rendering/#post-4494755)
* This problem appears to have solved itself. Could it have been some sort of connection
issue with your main servers?
* Thread Starter [cccs.dennis](https://wordpress.org/support/users/cccsdennis/)
* (@cccsdennis)
* [12 years, 4 months ago](https://wordpress.org/support/topic/chart-randomly-stopped-rendering/#post-4494757)
* arg! it was working for a few minutes, but has stopped again… i still have no
idea why.
* Plugin Author [thmufl](https://wordpress.org/support/users/thmufl/)
* (@thmufl)
* [12 years, 4 months ago](https://wordpress.org/support/topic/chart-randomly-stopped-rendering/#post-4494760)
* I just tested: the sever sends a 500 internal server error for some IPU-Chart
definition files. Please can you check, that the files in the /raw directory
are delivered:
* [http://ontwerp.crossculturalconsult.com/wp-content/plugins/ipu-chart/raw/world-110m.json](http://ontwerp.crossculturalconsult.com/wp-content/plugins/ipu-chart/raw/world-110m.json)
* and
* [http://ontwerp.crossculturalconsult.com/wp-content/plugins/ipu-chart/raw/world-ISO-3166-1-numeric.tsv](http://ontwerp.crossculturalconsult.com/wp-content/plugins/ipu-chart/raw/world-ISO-3166-1-numeric.tsv)
* Thomas
* Thread Starter [cccs.dennis](https://wordpress.org/support/users/cccsdennis/)
* (@cccsdennis)
* [12 years, 4 months ago](https://wordpress.org/support/topic/chart-randomly-stopped-rendering/#post-4494761)
* Thank you for your time, Thomas. With the first link:
[http://ontwerp.crossculturalconsult.com/wp-content/plugins/ipu-chart/raw/world-110m.json](http://ontwerp.crossculturalconsult.com/wp-content/plugins/ipu-chart/raw/world-110m.json)
* Internal Server Error
* The server encountered an internal error or misconfiguration and was unable to
complete your request.
* Please contact the server administrator, webmaster@localhost and inform them
of the time the error occurred, and anything you might have done that may have
caused the error.
* More information about this error may be available in the server error log.
* With the 2nd link: [http://ontwerp.crossculturalconsult.com/wp-content/plugins/ipu-chart/raw/world-ISO-3166-1-numeric.tsv](http://ontwerp.crossculturalconsult.com/wp-content/plugins/ipu-chart/raw/world-ISO-3166-1-numeric.tsv)
* Internal Server Error
* The server encountered an internal error or misconfiguration and was unable to
complete your request.
* Please contact the server administrator, webmaster@localhost and inform them
of the time the error occurred, and anything you might have done that may have
caused the error.
* More information about this error may be available in the server error log.
* Apache/2.2.22 (Ubuntu) Server at ontwerp.crossculturalconsult.com Port 80
* So it appears there are errors. Any idea how to resolve?
* Thread Starter [cccs.dennis](https://wordpress.org/support/users/cccsdennis/)
* (@cccsdennis)
* [12 years, 4 months ago](https://wordpress.org/support/topic/chart-randomly-stopped-rendering/#post-4494762)
* … I can see that the files are indeed in the /raw folder:
* world-110m.json world-50m.json world-ISO-3166-1-numeric.tsv
* how to ensure they are delivered?
* Plugin Author [thmufl](https://wordpress.org/support/users/thmufl/)
* (@thmufl)
* [12 years, 4 months ago](https://wordpress.org/support/topic/chart-randomly-stopped-rendering/#post-4494763)
* You mentioned that everything worked fine until today. So, I would first restart
the (Apache) server. Then I would check the access rights of the files in the/
raw folder.
* Thread Starter [cccs.dennis](https://wordpress.org/support/users/cccsdennis/)
* (@cccsdennis)
* [12 years, 4 months ago](https://wordpress.org/support/topic/chart-randomly-stopped-rendering/#post-4494766)
* Thanks again, Thomas.
* I restarted Apache and it did nothing. I have been toggling between a backed-
up instance of my server and this one that is not working. I can see that the
links you provided are serving back information with my previous set-up, but
not with this current one. My permissions are the same on both instances, as
are the Apache settings. The error, however, is with the relay of information?
I actually am working with a cloned copy of the site due to a server error. I
wonder if there is a programme that should be installed but is missing. Any ideas?
* Thread Starter [cccs.dennis](https://wordpress.org/support/users/cccsdennis/)
* (@cccsdennis)
* [12 years, 4 months ago](https://wordpress.org/support/topic/chart-randomly-stopped-rendering/#post-4494768)
* Hi again Thomas, and sorry for all the chatter! I got the plug-in working. Apparently
there is some form of disturbance when I enabled the Yoast WordPress SEO plug-
in. Disabling the plug-in and using default permalinks brought it online again.
I will have to investigate more to see if I can get everything to play well together.
* Thanks for your time and guidance!
* Plugin Author [thmufl](https://wordpress.org/support/users/thmufl/)
* (@thmufl)
* [12 years, 4 months ago](https://wordpress.org/support/topic/chart-randomly-stopped-rendering/#post-4494769)
* Good! Normally Yoast SEO and IPU-Chart work together without any problem. I have
the two also on our website (ipublia.com).
* If you find any incompatibility, please come back to this forum or to the forum
on our website ([https://www.ipublia.com/support/forums/forum/ipu-chart-for-wordpress-basic/](https://www.ipublia.com/support/forums/forum/ipu-chart-for-wordpress-basic/)).
* Thread Starter [cccs.dennis](https://wordpress.org/support/users/cccsdennis/)
* (@cccsdennis)
* [12 years, 4 months ago](https://wordpress.org/support/topic/chart-randomly-stopped-rendering/#post-4494771)
* Hi again, Thomas!
* So I am slowly figuring out the issue. When I use Apache to allow changes to
permalinks, my access to the plug-in gets obstructed.
* Thus, the following works (but allows no changes to my permalinks):
* ```
ServerAdmin webmaster@localhost
ServerName ontwerp.crossculturalconsult.com
DocumentRoot /path/to/ontwerp
Options FollowSymLinks
AllowOverride None
Options Indexes FollowSymLinks MultiViews
AllowOverride None
Order allow,deny
allow from all
```
* Whereas the following does not work (but allows changes to my permalink structure):
* ```
ServerAdmin webmaster@localhost
ServerName ontwerp.crossculturalconsult.com
DocumentRoot /path/to/ontwerp
Options FollowSymLinks
AllowOverride All
Options Indexes FollowSymLinks MultiViews
AllowOverride All
Order allow,deny
allow from all
```
* … So I was wrong about it being a plug-in (but I didn’t realize this till I was
working in Apache).
* Should it be possible to keep the permalinks changes along with the plug-in functionality?
* Thanks again for your time and help!
* Thread Starter [cccs.dennis](https://wordpress.org/support/users/cccsdennis/)
* (@cccsdennis)
* [12 years, 4 months ago](https://wordpress.org/support/topic/chart-randomly-stopped-rendering/#post-4494772)
* … Answering my own question:
* I managed to get the permalink re-directs working while preserving the plug-in
functionality, as follows:
* ```
ServerAdmin webmaster@localhost
ServerName ontwerp.crossculturalconsult.com
DocumentRoot /var/www/ontwerp
Options Indexes FollowSymLinks MultiViews
AllowOverride All
Order allow,deny
allow from all
Options Indexes FollowSymLinks MultiViews
AllowOverride None
Order allow,deny
allow from all
```
Viewing 11 replies - 1 through 11 (of 11 total)
The topic ‘chart randomly stopped rendering’ is closed to new replies.
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* 11 replies
* 2 participants
* Last reply from: [cccs.dennis](https://wordpress.org/support/users/cccsdennis/)
* Last activity: [12 years, 4 months ago](https://wordpress.org/support/topic/chart-randomly-stopped-rendering/#post-4494772)
* Status: resolved