Title: character encoding problem
Last modified: November 29, 2023

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# character encoding problem

 *  Resolved [petereva](https://wordpress.org/support/users/petereva/)
 * (@petereva)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/character-encoding-problem-6/)
 * Hello, I use the plugin on two Hungarian sites, and in both cases the accented
   characters are transferred incorrectly to Active Campaign. I see that there was
   no such problem before. Could you help me?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcharacter-encoding-problem-6%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [equalserving](https://wordpress.org/support/users/equalserving/)
 * (@equalserving)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/character-encoding-problem-6/#post-17239181)
 * Thank you for report this issue. We are looking into the matter.
 *  Plugin Author [equalserving](https://wordpress.org/support/users/equalserving/)
 * (@equalserving)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/character-encoding-problem-6/#post-17239268)
 * Hello,
   Could you provide a little more information? Where are the accented characters
   found? The customer’s name, product name, tag name?
 * Thanks
 *  Thread Starter [petereva](https://wordpress.org/support/users/petereva/)
 * (@petereva)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/character-encoding-problem-6/#post-17239278)
 * Thank you for taking care of the matter, of course I will help in any way. There
   are characters in the name and phone number (if + is entered)
 * Györgyi Gy%C3%B6rgyi
 *  Plugin Author [equalserving](https://wordpress.org/support/users/equalserving/)
 * (@equalserving)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/character-encoding-problem-6/#post-17240432)
 * A new version of the plugin is available to install that fixes the problem. Thank
   you again for bringing this issue to our attention.
 *  Thread Starter [petereva](https://wordpress.org/support/users/petereva/)
 * (@petereva)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/character-encoding-problem-6/#post-17240966)
 * Thank you very much, I update it now!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘character encoding problem’ is closed to new replies.

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   =3359501)
 * [Connect WooCommerce to ActiveCampaign by EqualServing](https://wordpress.org/plugins/es-woocommerce-activecampaign/)
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## Tags

 * [character encoding](https://wordpress.org/support/topic-tag/character-encoding/)

 * 5 replies
 * 2 participants
 * Last reply from: [petereva](https://wordpress.org/support/users/petereva/)
 * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/character-encoding-problem-6/#post-17240966)
 * Status: resolved