Title: Character count issue
Last modified: August 30, 2016

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# Character count issue

 *  [andrealves](https://wordpress.org/support/users/andrealves/)
 * (@andrealves)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/character-count-issue/)
 * Hi,
 * The character count is not working on my site. I type and the value “0” doesn’t
   change.
    I have this tags:
 * [textarea* preparacao maxlength:1200 placeholder “*Preparação (max. 1200 caracteres)”][
   count preparacao]
 * Is anything wrong?
 * The form is here (removed the count tag so the users won’t see it): [http://intermarche.pt/historias-mesa/](http://intermarche.pt/historias-mesa/)
 * Thanks in advance,
    Andre
 * [https://wordpress.org/plugins/contact-form-7/](https://wordpress.org/plugins/contact-form-7/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/character-count-issue/#post-6309003)
 * It’s not working because the plugin’s JavaScript is not loaded. As it’s a theme
   issue, try switching to the default theme.
 *  Thread Starter [andrealves](https://wordpress.org/support/users/andrealves/)
 * (@andrealves)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/character-count-issue/#post-6309047)
 * Hi,
 * Thanks for the fast reply!
 * I’m using twenty fifteen, but I’m not echoing the footer. Is that loaded there?
   What’s the .js’s name so I can try to load it if it doesn’t help.
 * I’ll give some feedback tomorrow morning as soon as I get to the office.
 * Thanks!
 *  Thread Starter [andrealves](https://wordpress.org/support/users/andrealves/)
 * (@andrealves)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/character-count-issue/#post-6309108)
 * Hi again.
 * Just implemented the js’s in the head and it’s working now :).
 * Just one thing, is there an easy way to add an alert telling the user that the
   limit was reached? Maybe changing the counter color to red or something?
 * Many thanks,
    Andre

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Character count issue’ is closed to new replies.

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## Tags

 * [count](https://wordpress.org/support/topic-tag/count/)
 * [textarea](https://wordpress.org/support/topic-tag/textarea/)

 * 3 replies
 * 2 participants
 * Last reply from: [andrealves](https://wordpress.org/support/users/andrealves/)
 * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/character-count-issue/#post-6309108)
 * Status: not resolved