Title: Channel Image
Last modified: November 17, 2021

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# Channel Image

 *  Resolved [Goth](https://wordpress.org/support/users/divinegoth/)
 * (@divinegoth)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/channel-image/)
 * How do we improve the resolution of the Channel images? The are of an extremely
   poor quality when you are viewing the list of channels.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [wpstream](https://wordpress.org/support/users/wpstream/)
 * (@wpstream)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/channel-image/#post-15076558)
 * Hello there,
 * You should be adding a featured image of 1200 x 628 pixels ideally as per WordPress
   standards. You can find more information regarding the best image size by checking
   out this link [https://blog.hubspot.com/website/wordpress-featured-image-size](https://blog.hubspot.com/website/wordpress-featured-image-size)
 * Please let me know if there is anything else I can assist you with!
 * Best,
    Beatrice
 *  Thread Starter [Goth](https://wordpress.org/support/users/divinegoth/)
 * (@divinegoth)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/channel-image/#post-15083285)
 * Hello,
 * I did change the featured image to the suggested size and that just did not work,
   as the image is still not clear. I would like to choose your service as the provider
   of livestreaming on my community website. But, I cannot do it if the channel 
   image thumbnails are going to be of such poor quality. As, my users would be 
   unhappy…so I am going to need help with this issue, as I have no way around it.
   I can’t use your service for my social site users if their profile thumbnail 
   images are going to be of such poor quality.
 * Best Regards,
    Goth Barbie
 *  Thread Starter [Goth](https://wordpress.org/support/users/divinegoth/)
 * (@divinegoth)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/channel-image/#post-15083287)
 * This issue is the reason why I have not upgraded yet, because I have been trying
   for sometime to find a way to fix this issue.
 *  Plugin Author [wpstream](https://wordpress.org/support/users/wpstream/)
 * (@wpstream)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/channel-image/#post-15085123)
 * Hello there,
 * So sorry to hear that the images are still not clear. Can you please get in contact
   with [office@wpstream.net](https://wordpress.org/support/topic/channel-image/office@wpstream.net?output_format=md)
   and my colleagues will get back to you ASAP.
 * Make sure you add **‘Channel Images’** to the subject of the email as I have 
   already forwarded your concern and they are waiting to help you solve this.
 * Thank you and we appreciate your patience as we resolve this.
 * Kind regards,

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Channel Image’ is closed to new replies.

 * ![](https://ps.w.org/wpstream/assets/icon-256x256.png?rev=2872115)
 * [WpStream - Live Streaming, Video on Demand, Pay Per View](https://wordpress.org/plugins/wpstream/)
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 * 4 replies
 * 2 participants
 * Last reply from: [wpstream](https://wordpress.org/support/users/wpstream/)
 * Last activity: [4 years, 5 months ago](https://wordpress.org/support/topic/channel-image/#post-15085123)
 * Status: resolved