Title: Channel doesn’t exist
Last modified: March 27, 2017

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# Channel doesn’t exist

 *  Resolved [UHP](https://wordpress.org/support/users/uhp/)
 * (@uhp)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/channel-doesnt-exist/)
 * Hello
 * When I go to settings and search for channel using username or channel ID it 
   says ‘doesn’t exist’.
 * My channel appears when I search for it on youtube.
 * Please help.
 * Thanks
    Jon

Viewing 10 replies - 1 through 10 (of 10 total)

 *  Plugin Author [plugin.builders](https://wordpress.org/support/users/pluginbuilders/)
 * (@pluginbuilders)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/channel-doesnt-exist/#post-8975422)
 * Oh I’m sorry I thought I replied you.
    Hey are you still having the problem? 
   Did you create your own API Key? Try using the default API Key: **AIzaSyCAAeId9Hblpq_QPR3pAbwQZamiIvOChWo**
 *  [Simon](https://wordpress.org/support/users/simonmaddox/)
 * (@simonmaddox)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/channel-doesnt-exist/#post-9238050)
 * I am having the same problem. It was working, but now is not.
 * The Channel ID is: `UCjFll63Dw98Pug2mSvLBw2Q`
 * If I enter that & check, it finds and enters the Username (The Progrm). If I 
   then press Check again it shows in red below the Check button
    `The Progrmdoesn't
   exist`. I also get this message if I put just the Username in and press Check.
 * I have tried using the API key you gave above as well as the one I generated 
   and was working.
 * Any ideas?
    -  This reply was modified 8 years, 11 months ago by [Simon](https://wordpress.org/support/users/simonmaddox/).
 *  Plugin Author [plugin.builders](https://wordpress.org/support/users/pluginbuilders/)
 * (@pluginbuilders)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/channel-doesnt-exist/#post-9238225)
 * Hi, don’t click on Check again, after you click on it the first time, it has 
   fetched your channel details and your channel’s preview should be shown below
   the edit form, then just Save.
 * Does it work?
 *  [Simon](https://wordpress.org/support/users/simonmaddox/)
 * (@simonmaddox)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/channel-doesnt-exist/#post-9239208)
 * No, I tried that and it does not work. I do get a preview, but just a blank screen
   on the page with the shortcode.
 * If I F12 the browser I get the following:-
 *     ```
       Failed to load resource: the server responded with a status of 404 (Not Found)
       jquery-migrate.min.js?ver=1.4.1:2 JQMIGRATE: Migrate is installed, version 1.4.1
       2frontend.js Failed to load resource: the server responded with a status of 404 (Not Found)
       ytprefs.min.js:2 Setting up YT API events: _ytid_27992
       ytprefs.min.js:2 Setting up YT API events: _ytid_51247
       ytprefs.min.js:2 YT API ready 2
       frontend.css Failed to load resource: the server responded with a status of 404 (Not Found)
       ```
   
    -  This reply was modified 8 years, 10 months ago by [Simon](https://wordpress.org/support/users/simonmaddox/).
 *  Plugin Author [plugin.builders](https://wordpress.org/support/users/pluginbuilders/)
 * (@pluginbuilders)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/channel-doesnt-exist/#post-9239311)
 * Deactivate the other YouTube plugin.
 *  [Simon](https://wordpress.org/support/users/simonmaddox/)
 * (@simonmaddox)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/channel-doesnt-exist/#post-9240028)
 * I have done this and it made no difference
 *  [Simon](https://wordpress.org/support/users/simonmaddox/)
 * (@simonmaddox)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/channel-doesnt-exist/#post-9240524)
 * You should have had a welcome email from the site, which should also give you
   access to custom homepage once logged in. Link to videos page is there.
 * thanks
 *  Plugin Author [plugin.builders](https://wordpress.org/support/users/pluginbuilders/)
 * (@pluginbuilders)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/channel-doesnt-exist/#post-9240623)
 * Hi, I put the shortcode in WP editor, not in Siteorigin’s widget (I reverted 
   it) and it’s working now.
 *  [Simon](https://wordpress.org/support/users/simonmaddox/)
 * (@simonmaddox)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/channel-doesnt-exist/#post-9241178)
 * Thanks – I can see that works as a short-term solution, but would be good to 
   use with PageBuilder still.
 * Any idea why it’s stopped working? I tried the Text widget and that failed too.
 *  Plugin Author [plugin.builders](https://wordpress.org/support/users/pluginbuilders/)
 * (@pluginbuilders)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/channel-doesnt-exist/#post-9241247)
 * I found the the issue with SiteOrigin only in the last week after a user reported
   it. It’ll be fixed.

Viewing 10 replies - 1 through 10 (of 10 total)

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 * ![](https://ps.w.org/yourchannel/assets/icon-256x256.png?rev=1106592)
 * [YourChannel: Everything you want in a YouTube plugin.](https://wordpress.org/plugins/yourchannel/)
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 * 10 replies
 * 3 participants
 * Last reply from: [plugin.builders](https://wordpress.org/support/users/pluginbuilders/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/channel-doesnt-exist/#post-9241247)
 * Status: resolved