Changing Unconfirmed subscribers to Active after import

  • maggieball

    (@maggieball)


    8 years ago

    Hi, I’ve only recently noticed that all imported subscribers (via CSV import – which I did some time ago), came in as Unconfirmed (and don’t appear to be receiving the newsletter). They aren’t being listed as Active. I can change each one manually, but as there are thousands, that’s not practical. Is there a way to change these en masse? Thanks!

    https://wordpress.org/plugins/sendpress/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author itdoug

    (@itdoug)

    8 years ago

    We tested this and can’t duplicate.

    What version are you running?

    http://docs.sendpress.com/article/72-what-information-should-i-provide-for-a-support-ticket

    If you already have subscribers it won’t overwrite their status. You’d have to export and delete them for the status to update. But any new users should get an active status.

    Thread Starter maggieball

    (@maggieball)

    8 years ago

    Hi, I’m not doing very well with the import. Though I’ve saved the download as a csv and just opened it in Excel, deleted the relevant subs from my sub list, and then tried to upload, it just puts every email address on a single line. Are there guidelines on creating an appropriate csv? I would have thought that copying the download structure would have worked but it’s not. Tried manually adding in commas and that doesn’t work either.

    Thread Starter maggieball

    (@maggieball)

    8 years ago

    WordPress Version: 4.4.2
    SendPress Version: 1.7.3.19
    SendPress Pro Version: 1.7.3.19

    Thread Starter maggieball

    (@maggieball)

    8 years ago

    I can add manually though (rather than via csv), which I might do since they come in easily in one hit directly from Excel. Then they are active.

    Thread Starter maggieball

    (@maggieball)

    8 years ago

    Actually just adding them in by pasting into the add subs list works and overrides unconfirmed with active so all good! Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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