Support » Fixing WordPress » Changing the Primary Domain Name

  • Resolved JoyceD6


    I looked at but it was a bit confusing to me.

    First, I need to know where to locate the new domain name in my cpanel – Addon or Parked. I figured Addon, pointing it to the root with no redirect.

    I changed the wp-config.php file through the cpanel file editing area, but only changed the WP_HOME since the old domain name is still referred to in the database, but it looks like it’s acting like a redirect and not a change of URL, so I guess I need to use the update_option in the functions.php. Do I put the new domain name in both places?

    The current domain is and the one I’d like to change it to is which has been our main domain name for over a decade and has a lot of links to it (I redirected them in the htaccess using only the file names with no domain name). I’m thinking that having it resolve as might confuse users and I don’t know if the search engines might think I’m using two different domain names for the same site and lower my SEO.

    Any help would be appreciated.

Viewing 13 replies - 1 through 13 (of 13 total)
  • Any questions you have about cPanel settings should be directed to your hosting provider.

    As far as changing the domain of your WordPress site, you can do this inside WordPress settings. Change your WordPress Address and Site Address to reflect your new domain. Anything that uses those fields will automatically update. If you have content that hard links to locations at the old domain you’ll need to update that. I’d recommend using Search & Replace for this.

    I used Velvet Blues Update URLs to update internal links, but then the Home page went to the 404 error page. Some links seemed to be working while others didn’t. I also noticed I couldn’t log back in when I changed both WP_HOME & WP_SITEURL to I had to change WP_SITEURL back to It is locked in the general settings, so I had to change it in wp-config.php.

    I still can’t seem to get to the home page with either address now!

    And I also can’t login again.

    The links are all showing even though I supposedly changed them to Some of the links work and some don’t (including on the main menu), though the pages are definitely there.

    I just changed both back to and I can now login again, but I want both to be and I can’t figure out how to make that work. Haven’t checked the site yet to see if links are working.

    Have you tried disabling all plugins and then making the change?

    No, I have a plugin that I might lose a lot of data in if I disable it. Why would this work better?

    There is no magic bullet in these situations. This is just the start of basic troubleshooting and is a process of elimination deliberately designed to locate the root cause as quickly as possible by first removing the most obvious and common culprits via a series of (often) temporary steps.

    Do you want to locate and, hopefully, fix the problem on your site? If “yes”, then please help us to help you and carry out the changes that we suggest.

    Your theme & plugin settings are saved in your database and should be retained for future use.

    Disabling a plugin should not remove any of that plugin’s data. If you’re concerned about this anyway, back up your site’s database and then disable all plugins.

    I appreciate your help. I believe The Event Calendar Pro is not yet properly backed up. I will try saving the database and doing the disabling plugins, but then what do I do next?

    Try changing the domain again and see what happens.

    OK, so I turned off the plugins by renaming the plugin directory after backing everything up just in case. Then I changed both URLs in wp-config.php to and checked out the site, which looked OK except everything that was missing with the plugins off.

    After I turned the plugins back, I got on all the pages except the home page. That one goes back to But otherwise it seems to be working. I can live with it if no one has ideas.

    Any ideas for the home page?

    Rather than turning all plugins back on at once, activate them one at a time, testing after each one is activated. That may help you to narrow down any conflicts that may be arising from plugin(s).

    I haven’t had time to do that yet, but what do I do if I find a plugin (especially a Pro plugin or one that is crucial for the functioning of my site) is causing the problem?

    You will need to look for an alternative plugin that does work.

    OK, thanks. Or I’ll put in a support ticket to the plugin to see if they can fix the problem. I’ll close this now.

Viewing 13 replies - 1 through 13 (of 13 total)
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