Moderator
t-p
(@t-p)
– Your currently used theme is NOT in the wordpress.org/themes/ directory:
https://wordpress.org/themes/search/pojo/
-Since that is a commercial theme, we ask that you please go to their official support channel, so you can get support from the people who know it best.
– Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product. See https://make.wordpress.org/support/handbook/forum-welcome/#do-not-post-about-commercial-products