Changing the mailto email address

  • Resolved ArtbyPatrick

    (@artbypatrick)


    4 years, 2 months ago

    I’ve created this site with the Aneeq Premium template. When the site went live, I removed my email address as the admin of the site and set my customer as admin.

    I was under the impression that when this is done, I will no longuer receive emails from the website. But I just performed a test today and I received an email from the site.

    How can I solve this?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • zish

    (@zishlife)

    4 years, 2 months ago

    I also found the same issue but they resolved it.

    • This reply was modified 4 years, 2 months ago by zish.
    • This reply was modified 4 years, 2 months ago by zish.
    Theme Author A WP Life

    (@awordpresslife)

    4 years, 2 months ago

    Hi,

    I think it’s a contact form issue. so we need to check your theme code manually.

    Please contact us here And share your site admin access.

    Thanks

    Theme Author A WP Life

    (@awordpresslife)

    4 years, 1 month ago

    Hi,

    Do you still facing this issue or not?
    if yes then please reply. so we can mark this topic as resolved 🙂

    Thanks,
    Have a Great day

    Thread Starter ArtbyPatrick

    (@artbypatrick)

    4 years, 1 month ago

    Actually, all I needed to do is change the admin email address with the customer on the general settings of the site and it resolved the issue.

    ccameron20

    (@ccameron20)

    4 years, 1 month ago

    All resolved.
    I was uncertain about the terminology “homepage” vs website “title” which features at the top of the Aneeq theme.
    When I went to General Settings it was quite straightforward, but as I don’t update the layout regularly, for fear of “wrecking”it, it took me some time to figure out what to do.
    Thank you for your responses, but unfortunately the response provided was to the wrong question.
    Chris

    Theme Author A WP Life

    (@awordpresslife)

    4 years, 1 month ago

    Hi @ccameron20,

    Try to use Contact Form 7 plugin with the theme as we used on demo.

    https://awplife.com/demo/aneeq/contact/

    Contact Form 7 plugin hander all the mail headers parameters (like mailto, replyto, attachments) and you can configure them accordingly to you.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
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