Title: changing provider email
Last modified: August 30, 2016

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# changing provider email

 *  [teamshark1](https://wordpress.org/support/users/teamshark1/)
 * (@teamshark1)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/changing-provider-email/)
 * The reminder emails are being sent to an old email address. I have updated the
   email in the admin profile, but can’t find a place to update my email within 
   the plugin settings.
 * [https://wordpress.org/plugins/appointments/](https://wordpress.org/plugins/appointments/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Bojan Radonic – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support4/)
 * (@wpmudev-support4)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/changing-provider-email/#post-6558667)
 * Hey there teamshark1,
 * How are you doing today?
 * Can you please double check if the providers whose emails you’ve changed in the
   admin profiles are actually selected as service providers in Appointments -> 
   Settings -> Service Providers.
 * Best regards,
    Bojan
 *  [svanboeyen](https://wordpress.org/support/users/svanboeyen/)
 * (@svanboeyen)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/changing-provider-email/#post-6558943)
 * Bojan,
 * I’m having the same issue. I’ve updated my admin email in WP => Settings => General
   and by default, the plugin still sends an email to the original admin email. 
   It seems like a little bug in the back end.. Is there a way to check it out?
 * Thanks,
    Scott
 *  Plugin Author [Bojan Radonic – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support4/)
 * (@wpmudev-support4)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/changing-provider-email/#post-6558944)
 * Hey there Scott,
 * I’ve did some testing and I could partially confirm the issue, what did resolve
   this for me was actually changing admin email in admin user profile as well as
   in Settings -> General.
 * Can you please also try changing admin user email to see if that will help?
 * Best regards,
    Bojan
 *  [bizmarts](https://wordpress.org/support/users/bizmarts/)
 * (@bizmarts)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/changing-provider-email/#post-6558958)
 * I just installed Appointments and during a test run the email address that shows
   up on the PayPal site is garbled/incorrect. I entered my PayPal email correctly
   in the application, but it shows up as something like:
    bizmarts%xxxx@gmail.com
   instead of [bizmarts@gmail.com](https://wordpress.org/support/topic/changing-provider-email/bizmarts@gmail.com?output_format=md)
 * What do I need to do to correct this?
 * Thanks,
    RP
 * ps: App looks really nice !
 *  Plugin Author [Bojan Radonic – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support4/)
 * (@wpmudev-support4)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/changing-provider-email/#post-6558959)
 * Hey bizmarts,
 * Would you mind starting a new thread so we can investigate this further. Your
   issue is not related to the one in this thread.
 * Best regards,
    Bojan

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘changing provider email’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/appointments_eaf36c.svg)
 * [Appointments](https://wordpress.org/plugins/appointments/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/appointments/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/appointments/)
 * [Active Topics](https://wordpress.org/support/plugin/appointments/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/appointments/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/appointments/reviews/)

## Tags

 * [email](https://wordpress.org/support/topic-tag/email/)
 * [settings](https://wordpress.org/support/topic-tag/settings/)
 * [update](https://wordpress.org/support/topic-tag/update/)

 * 5 replies
 * 4 participants
 * Last reply from: [Bojan Radonic – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support4/)
 * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/changing-provider-email/#post-6558959)
 * Status: not resolved