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changing order on 'events view'

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  • Plugin Author Rob La Gatta

    @roblagatta

    Hi Zakia. Thanks for your post here, and for using The Events Calendar. Happy to help you out here best I can, but it’s odd as I’ve never seen this issue reported before. There’s no reason changing the theme should re-order your events list…

    Any chance you’ve got a link to the site, so I can check it out and can get a dev to take a look as needed? Want to make sure we get you sorted if this is indeed a problem with the plugin. Thanks in advance, and for your patience/support so far.

    Hi Rob

    Thanks for your message – much appreciated. I’ve actually changed the plugin now because the client was worried about it showing past events first but am keen to buy yours again (we had the premium version). This is the current site ( http://www.citizensuk.org/events2/) – with the Events Manager plugin.

    I tried to install the free version of your Calendar after taking out the premium version but for some reason it now clashes with the slider on the front page? When I installed the free version, the image on the slider ‘disappears’.

    I’d like to go back to the premium version. If I pay and reinstall it, will it be okay with the slider? Is it possible to be talked through the set-up of it?

    Thanks
    Zakia

    Plugin Author Rob La Gatta

    @roblagatta

    Hi Zakia. Totally understandable on the plugin change.

    Odd that the image on the slider would disappear; is that slider a built-in feature of Responsive, or is this a separate plugin? If so, what’s the plugin? That is the type of issue that – if you’re a PRO user – our support team at the http://tri.be/support/forums page could help you out with in greater depth than I can here at dot-org.

    If you pay and reinstall it, while there may be integration issues on first installation, we can do our best to help you get that sorted and will certainly give you a full refund if we’re unable to get that sorted due to some limitation on our plugin’s end.

    What aspect of the installation would you need help with? While we don’t have phone-based support, we do have a new user primer that covers the initial setup (http://tri.be/new-user-primers/). And we are always available via email, pro /a/ tri.be, to answer questions you have.

    That help? Let me know if not.

Viewing 3 replies - 1 through 3 (of 3 total)
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