Title: changing “from” email
Last modified: July 13, 2026

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# changing “from” email

 *  Resolved [Phil Emery](https://wordpress.org/support/users/noise/)
 * (@noise)
 * [1 week, 5 days ago](https://wordpress.org/support/topic/changing-from-email-4/)
 * I set up a Gmail SMTP which works great, but the “From” email still says “bert@
   domain.com” even though I’ve changed the from and reply fields in the set-up 
   page to be “info@domain.com”.
 * When I do a test from the email tester plugin, the from says “bert@domain.com”
 * How do I change the from email?

Viewing 1 replies (of 1 total)

 *  Plugin Support [M Aqib Khan](https://wordpress.org/support/users/aqibkhan9/)
 * (@aqibkhan9)
 * [1 week, 4 days ago](https://wordpress.org/support/topic/changing-from-email-4/#post-18964399)
 * Hi [@noise](https://wordpress.org/support/users/noise/) ,
 * What you’re seeing is actually expected behavior when using the Gmail API.
 * When you authenticate Post SMTP with Gmail API using **[bert@gmail.com](https://wordpress.org/support/topic/changing-from-email-4/bert@gmail.com?output_format=md)**,
   Google’s API checks the From address against the list of “Send mail as” aliases
   configured for that Gmail account. If **[info@domain.com](https://wordpress.org/support/topic/changing-from-email-4/info@domain.com?output_format=md)**
   isn’t registered as an authorized alias, Google overrides the sender back to **
   [bert@gmail.com](https://wordpress.org/support/topic/changing-from-email-4/bert@gmail.com?output_format=md)**,
   even though Post SMTP is sending the correct headers. This is a restriction enforced
   by Google, not by Post SMTP.
 * To fix this:
    1. Go to Gmail > Settings > See all settings > Accounts.
    2. Under “Send mail as”, click Add another email address.
    3. Enter **[info@domain.com](https://wordpress.org/support/topic/changing-from-email-4/info@domain.com?output_format=md)**.
    4. Gmail will send a verification email to that address.
    5. Verify it so it becomes an authorized Send mail as alias.
    6. In Post SMTP > Settings > Message tab, set the From Email to **[info@domain.com](https://wordpress.org/support/topic/changing-from-email-4/info@domain.com?output_format=md)**
       and save your changes.
 * Once the alias is verified, Google will allow Post SMTP to send using that address.
 * Alternatively, if **[info@domain.com](https://wordpress.org/support/topic/changing-from-email-4/info@domain.com?output_format=md)**
   is also your site’s primary email address, you can grant permission with it to
   send.
 * Let us know if that resolves the issue.

Viewing 1 replies (of 1 total)

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 * [Post SMTP – Complete Email Deliverability and SMTP Solution with Email Logs, Alerts, Backup SMTP & Mobile App](https://wordpress.org/plugins/post-smtp/)
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 * 1 reply
 * 2 participants
 * Last reply from: [M Aqib Khan](https://wordpress.org/support/users/aqibkhan9/)
 * Last activity: [1 week, 4 days ago](https://wordpress.org/support/topic/changing-from-email-4/#post-18964399)
 * Status: resolved