Title: Changing Admin email
Last modified: February 16, 2023

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# Changing Admin email

 *  [leafguy](https://wordpress.org/support/users/leafguy/)
 * (@leafguy)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/changing-admin-email-5/)
 * Hello, I’m trying to change my site Admin email address. When I enter my new 
   email address I get the notification that says it will not be changed until confirmed.
   But I never received the confirmation email. I’ve doublechecked my new Admin 
   email address entered and it is correct. What might be causing this email to 
   not be sent by the system? (I’ve checked my spam folder and it’s not there either)
   Thanks

Viewing 1 replies (of 1 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/changing-admin-email-5/#post-16478683)
 * It sounds like your hosting provider has disabled PHP’s `mail()` function, which
   WordPress uses to send you email notifications and is also used by contact form
   plugins and more.
 * This is a common safeguard employed by hosting providers when they suspect that
   another customer on the same server is sending spam emails directly from the 
   server.
 * Another alternative is that PHP’s `mail()` function is still active, but spammer
   activity from the server has already caused any email sent from it to be blocklisted.
   This would result in the emails being sent but never received by any email address
   with basic anti-spam capabilities.
 * You can check this by leaving a comment on your site and checking if you receive
   an email. Another alternative would be to use the [Health Check](https://wordpress.org/plugins/health-check/)
   plugin and send yourself a test email from the plugin’s Tools tab to see if it
   works.
 * If you didn’t receive a test email, you could try using an [SMTP plugin](https://wordpress.org/plugins/tags/smtp/)
   to configure your WordPress site to use your email’s outgoing mail server instead
   of PHP’s `mail()` function.

Viewing 1 replies (of 1 total)

The topic ‘Changing Admin email’ is closed to new replies.

 * In: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/)
 * 1 reply
 * 2 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [3 years, 3 months ago](https://wordpress.org/support/topic/changing-admin-email-5/#post-16478683)
 * Status: not resolved

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