You may have not published the post (so its status is still a draft and therefore it won’t show up for users), or you may have accidentally published the post as a “private post”.
We cannot access your https://example.com/wp-admin/ area (replace “example” with your own domain name), so we cannot check for you.
If you cannot resolve the issue yourself based on the above, you may want to post a screenshot of the right-hand side of your screen when you edit the post, using a service like imgur.com (or any image-sharing service you feel comfortable with).
Hi @eirinit
Do you have any caching plugin installed? If you do, please clear the cache as well as check with your host if there is cache on the server
@carike
Hi!
The post is published and public.
I am posting some photos to help explain better the problem I am facing
Published post that I am not able to see.
View post on imgur.com
The page where the post should be posted when logged in as an admin and when I am just accessing the website as a guest. In a red circle, you can see a second change in the menu that is also not shown.
View post on imgur.com
View post on imgur.com
I can’t see the URL for the “Use Cases” page on the screenshot.
Do not post it here.
“The page I need help with” requires that someone be logged in to see it and therefore it isn’t searchable by search engines.
If you could post a screenshot where the address bar is visible for that page, we might be able to narrow it down.
@jraborar
I don’t think I have such a plugin. Would it help to download one and use it? Any to recommend`?
Caching plugins save a version of a page at certain intervals.
Since this reduces the number of calls to the database to serve up pages, it can help to speed up your website.
Caching plugins are a nightmare during development though, since all of us forget to clear the cache sometimes and then get frustrated when our lovely code just isn’t working.
So, that slug is actually the one I tried before asking you to post a screenshot of the URL.
It returns a 404 error page (Page Not Found) for me.
If I could see the page, then I would have thought the issue is with custom permissions on the menu, but it seems like the page itself is restricted to admins only.
Please disable your plugins (including the “Builder” one I see in the screenshots) and try again.
@carike
Reviving this after some time since I am still facing the same problem. I have tried to disable all plug-ins but it ended up in a mess that nothing was working.
:wave:
Please provide a list of the plugins you have installed.
You can add screenshots again to prevent them from being publicly accessible to web crawlers here.
@carike
Here you have them.
View post on imgur.com
View post on imgur.com
View post on imgur.com
View post on imgur.com
The problem with all those is that it was not me that installed them but the person that made initially the website (that now is not in the team anymore). So I do not really know what should be active or not.
Wow. That is a LOT of plugins. There are quite a few that I am not familiar with as well, so not sure if they offer role management capabilities / conditional 404 redirects.
You should really review all of your plugins again to see which ones are really necessary and which ones aren’t. That is a massive security surface area.
This plugin may provide some clues: https://wordpress.org/plugins/health-check/
It allows you to check for compatibility issues without affecting front-end users to your site.
@carike
I managed to delete 10 or so, but still I have some reviewing to do. I was reading more on my problem and usually cache-related solutions are proposed. However I do not find any cache plugins, so I cannot clear it. Any other ideas on how to try fixing my problem?
Thanks for your help so far!
Sorry, cache was mentioned at the start of the thread, so I assumed you already checked that.
If you have no caching plugins, contact your host to ask if they do server-side caching.
Also, if you have a CDN, you need to clear that out too.
