Support » Fixing WordPress » changes in mobile affect the desktop

  • good afternoon! yesterday, when I made changes to the mobile version, it affected the desktop making it look like the mobile. it started to do that on every page. The tablet version does not seem to be affected. thank you for letting me know what I need to do to fix it.
    isabelle

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Heya!

    Need a bit more information to help you out.

    How did you make the changes specifically? Walk us through the steps you made.

    • This reply was modified 2 years, 12 months ago by Rabeah Abbas.
    Thread Starter isabelle1965

    (@isabelle1965)

    i start to create each page with the default desktop version, then i click at the bottom left screen on the mobile version. i make the changes there, so it will look good on the mobile. to make the changes, i follow the same guidelines as when i do it on the desktop. i have been working on my wordpress web for several days without this problem; this issue started yesterday, so i do not know of i clicked on something by mistake!??

    then i click at the bottom left screen on the mobile version

    Do you mean that you click on an icon at the bottom of the Customizer?
    If so, please understand that these are only preview size indicators.
    If not, please be more specific about what screen you are on and what theme you are using.

    Do you mean that you click on an icon at the bottom of the Customizer?
    If so, please understand that these are only preview size indicators.
    If not, please be more specific about what screen you are on and what theme you are using.

    Joy is correct.

    If you are using the customizer options, you will need to use @media queries in your css to style for mobile devices.

    • This reply was modified 2 years, 12 months ago by Rabeah Abbas.
    Thread Starter isabelle1965

    (@isabelle1965)

    I use Ocean WP, elementor. when i hover the desktop icon at the bottom leftof the screen it says “responsive mode”
    excuse my ignorance but i do not understand this, “If you are using the customizer options, you will need to use @media queries in your css to style for mobile devices.”

    bottom leftof the screen it says “responsive mode”

    Are you “Editing with Elementor” when viewing that?

    Sorry for the questions, we need as many specifics as possible 🙂

    Thread Starter isabelle1965

    (@isabelle1965)

    yes sir

    Thread Starter isabelle1965

    (@isabelle1965)

    good morning! i meant to mention that the wordpress i am using is the free version. and yes sir i use elementor.

    Good morning!

    Okay so it’s Elementor that we’re having trouble with then 🙂

    They have great documentation on exactly how the mobile editing side of their plugin works, have you read that?

    View Elementor Mobile Editing Documents

    If that doesnt provide the direction you need, Try posting your question over in

    Elementor’s Support Page

    Thread Starter isabelle1965

    (@isabelle1965)

    i typed “View Elementor Mobile Editing Documents” on your search tab and see a long list of documents but not what i need.
    is there a support phone number?

    Thread Starter isabelle1965

    (@isabelle1965)

    after looking in different part of of the support forum , i am still not finding the answer. would you please tell me exactly where to look?

    i typed “View Elementor Mobile Editing Documents” on your search tab and see a long list of documents but not what i need.

    He didn’t mean for you to type that as a search. That was a link to the page you needed to read.
    https://elementor.com/introducing-mobile-editing/

    after looking in different part of of the support forum , i am still not finding the answer.

    And he linked you to the support forum where you should ask your question, because the people reading that forum know that plugin and they aren’t reading this forum. So you need to ask your question over there.
    https://wordpress.org/support/plugin/elementor

Viewing 12 replies - 1 through 12 (of 12 total)
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