Support » Plugin: GDPR Cookie Compliance » Changes aren’t visible when not logged in

  • Resolved lokiderlabrador

    (@lokiderlabrador)


    Hey there,

    I’ve set up the plugin but I’ve noticed that the changes are only visible when I’m logged in my wordpress account. If I go to my website not logged in (or via anonymous browser tab) those changes aren’t visible. For example I’ve set up two buttons (accept and decline) and only the accept button is visible.

    I’ve tried to clear my browser cache – no change
    I’ve deactivate and reactivate the plugin – no change
    I’ve deleted and reinstalled the plugin – no change

    Am I’m missing something? I’ve already checked with your tutorial but noting seems to be working. Please help!

    The page I need help with: [log in to see the link]

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  • Plugin Author Moove Agency

    (@mooveagency)

    Hi @lokiderlabrador,

    Thanks for using our plugins.

    We’ve checked your site and we can see both buttons.
    Please note, you are using cachify plugin on your site, so it’s not enough to purge the cache on your browser, you should purge the server / cachify plugin cache as well. The caching plugins sometimes generates a static HTML and it loads the content from cache. Our plugin is compatible with the caching plugins, however if you make changes on the settings screen, please purge all the caches on your server.

    Hope this helps.

Viewing 1 replies (of 1 total)
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