Title: Changed URL to https in General > Settings, can’t access site
Last modified: June 12, 2017

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# Changed URL to https in General > Settings, can’t access site

 *  [andrewsulja](https://wordpress.org/support/users/andrewsulja/)
 * (@andrewsulja)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/changed-url-to-https-in-general-settings-cant-access-site/)
 * Hey everyone, I’m having a big problem here…
 * I purchased an SSL certificate for the site and I installed it in cPanel. I had
   no idea how to actually get https, so I decided to change the URL within the 
   site settings. So, from the WordPress dashboard, I changed my URL from [http://www.lifesongfororphans.ca](http://www.lifesongfororphans.ca)
   to [https://www.lifesongfororphans.ca](https://www.lifesongfororphans.ca).
 * Now I can’t access my site or my WordPress dashboard. Whenever I try to visit
   either site, it automatically changes my URL to https and then says “this site
   can’t provide a secure connection. [http://www.lifesongfororphans.ca](http://www.lifesongfororphans.ca)
   uses an unsupported protocol. ERR_SSL_VERSION_OR_CIPHER_MISMATCH.”
 * I tried going to phpMyAdmin and changing the option_value for both siteurl and
   home. I changed them back to http and both have saved like that. However, the
   same problem keeps happening when I try to access the site or my dashboard. I
   keep getting the same error.
 * Please let me know – I need to get the site back up as soon as possible. Thanks
   for your help.

Viewing 1 replies (of 1 total)

 *  [linux4me2](https://wordpress.org/support/users/linux4me2/)
 * (@linux4me2)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/changed-url-to-https-in-general-settings-cant-access-site/#post-9221198)
 * It looks like the SSL certificate has not been correctly installed, or perhaps
   the certificate you purchased doesn’t cover the domain correctly.
 * If you don’t have a way to check the certificate; e.g., you only have cPanel 
   access, you should probably contact your web host for help debugging the SSL 
   certificate install.
 * When you add an SSL certificate for a site, it’s always a good idea to check 
   the installation by browsing to the HTTPS version of the site and verifying the
   certificate is installed correctly before changing any settings for WordPress
   or altering your .htaccess to force HTTPS.

Viewing 1 replies (of 1 total)

The topic ‘Changed URL to https in General > Settings, can’t access site’ is closed
to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [linux4me2](https://wordpress.org/support/users/linux4me2/)
 * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/changed-url-to-https-in-general-settings-cant-access-site/#post-9221198)
 * Status: not resolved

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