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Changed URL and now unable to login

Viewing 7 replies - 1 through 7 (of 7 total)
  • esmi
    Forum Moderator

    @esmi

    Change the urls back. See Changing_The_Site_URL for details of how to do this correctly.

    pikemarketkids
    Member

    @pikemarketkids

    Thanks for the comment.

    Because I am fairly unfamiliar with programming and am unsure how the gal stored all the information about this website, I don’t know how to re-code via a “.php”. Maybe it’s silly, but looking over that link you provided, I don’t really know how to do any of that. I only know how to go to the page and login, haha.

    Any guidance you can provide would be wonderful.

    esmi
    Forum Moderator

    @esmi

    You’re not re-coding anything. Just follow the instructions in the page I linked to above. If you cannot manage this yourself, you may want to consider hiring someone to carry it out for you.

    pikemarketkids
    Member

    @pikemarketkids

    Ok, I understand now.

    I looked over all of the possibilities and here is my problem: I do not know how or where to access the wp-config.php. I spoke with someone online who said he believes this site may be hosted on mediatemple.net, but I do not know. Again, since I came on a couple of years after this was all set up, the only thing I have access to and know how to use is the direct login to the page (http://pikemarketkids.org/wp-login.php). I do not have access to any database to change the “home” and “site URL” back. Is there a wordpress support team who can simply go into my site and change it back?

    WPyogi
    Forum Moderator

    @wpyogi

    Is there a wordpress support team who can simply go into my site and change it back?

    No, WordPress.ORG doesn’t offer that level of support on these volunteer forums, sorry.

    Your site IS hosted by Media Temple – see:

    http://www.whois.com/whois/pikemarketkids.org

    So they’ll be the ones to help you set up FTP access to the files on your site’s server. Here’s a place to start:

    https://kb.mediatemple.net/questions/131/Using+FTP+and+SFTP#gs

    See also:

    http://codex.wordpress.org/FTP_Clients

    pikemarketkids
    Member

    @pikemarketkids

    Thank you so much! All of that information and those links are so incredibly helpful.

    So, in theory, I should be able to login to the account on Media Temple and change this back via FTP access?

    Thanks again!

    mt-Drew
    Member

    @mt-drew

    Hi there! I apologize for the late reply to this. It looks like you got things figured out, but yes, if your site is hosted on (mt) Media Temple then you can set up FTP access and access your files that way. If you are on the Grid, you can even access them through your FileManager. here are some articles on that:

    https://kb.mediatemple.net/questions/427/Managing+your+files+with+File+Manager#gs

    https://kb.mediatemple.net/questions/131/Using+FTP+and+SFTP#gs

    If you have any other questions for us, we’re available 24/7 on Twitter: @MediaTempleHelp

    Drew J
    [ Signature moderated. ]

Viewing 7 replies - 1 through 7 (of 7 total)
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