Changed template now getting 403 on all galleries

  • omdguy

    (@omdguy)


    9 years, 2 months ago

    Hello,

    I am running 2.0.66.37 version of the plugin and 4.1 of WP. The wp-content/galleries dir is CHMOD to 755 (as are sub directories)

    This was working perfectly with my previous template, and it would be a big pain to deactivate all other plugins to test this (I have about a dozen active including an ‘under construction’ plugin to hide the site.

    I am not sure what else I can do so any help would be appreciated especially since I donated to this plugin when I installed it a while back!

    Thanks,

    Pat

    https://wordpress.org/plugins/nextgen-gallery/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor photocrati

    (@photocrati)

    9 years, 2 months ago

    @omdguy – Are you referencing “template” as the site theme, or as a custom template used with NextGEN Gallery?

    – Cais.

    Thread Starter omdguy

    (@omdguy)

    9 years, 2 months ago

    Sorry, it is a new theme (Beat Heaven from Themefuse) which I am trying to use with NextGen. I am not convinced that the theme is the problem since if I simply try and browse to an HTML file, I can also get 403 errors as well! My FTP client tells me everything is CHMOD 755.

    Pat

    Plugin Contributor photocrati

    (@photocrati)

    9 years, 2 months ago

    @omdguy – One of the easiest tests in that case is to temporarily switch to a default WordPress Twenty series theme. Also make sure to clear any caches as well, just in case.

    Thanks!

    – Cais.

    Thread Starter omdguy

    (@omdguy)

    9 years, 2 months ago

    Thanks Cais, unfortunately a new template yielded the same results. I will start disabling plugins to see if there is a caching issue there, but I’m not hopeful as I only have about 5 activated.

    Before I ping my hosting provider, any other ideas?

    Thanks, for your help!

    Pat

    Plugin Contributor photocrati

    (@photocrati)

    9 years, 2 months ago

    @omdguy – a baseline installation of a default WordPress Twenty series theme and only having NextGEN Gallery activated is one of the best places to start.

    See this for more ideas: http://codex.wordpress.org/Managing_Plugins#Troubleshooting

    Thanks!

    – Cais.

    Thread Starter omdguy

    (@omdguy)

    9 years, 1 month ago

    I get the exact same problem with any theme, and with only this plugin enabled and I am running version 2.0.76

    Unless you have another idea, apparently I am spending the weekend finding another solution and rebuilding all of my galleries (200mb worth..)

    Pat

    Plugin Contributor photocrati

    (@photocrati)

    9 years, 1 month ago

    @omdguy – That is unfortunate you are still unable to get this sorted out … what are you seeing under Gallery > Overview for your Server Settings?

    – Cais.

Viewing 7 replies - 1 through 7 (of 7 total)
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