Support » Fixing WordPress » changed my DNS Servers, and now cant get onto my Word Press site or Dashboard

  • kiwi57

    (@kiwi57)


    I changed my DNS Servers the other day, and now I cant get onto my Word Press site or Dashboard. I don’t know what I have done wrong, but I’m very concerned and need to get it back. Could you please help me?
    The squeeze page that I changed the DNS servers is NorthTexasInvestmentDeals.com and the DNS that I changed it to is
    NS1.ALWAYSDNSLLC.COM and
    NS2.ALWAYSDNSLLC.COM
    Then the WordPress Dashboard points to
    NorthTexasInvestmentDeals.com/investordeals/
    I know cant even logon to my dashboard / wp-admin
    I think I’m explaining it correctly. Please help he as soon as you can –
    I really need help!
    Thanks, Paul White

Viewing 6 replies - 1 through 6 (of 6 total)
  • kiwi57

    (@kiwi57)

    I’ll try to explain it in a more simple way….
    My DNS change was done correctly because it pointed to the server where http://NorthTexasInvestmentDeals.com is, and its now working. (You can see myself and my son there talking, — we are from New Zealand but living in North Texas 🙂
    The problem is that http://NorthTexasInvestmentDeals.com/investordeals/ now wont work, since I changed the DNS server, and that URL is tied in with my WordPress dashboard.
    So, when I used to make a change on the W/P dashboard, it would show up on http://NorthTexasInvestmentDeals.com/investordeals/
    It has ranked very high on Google, and I want to retain it.

    I’m not sure, to me NorthTexasInvestmentDeals.com doesn’t look like a WordPress site in the first place, so I don’t understand how it could have a WP dashboard?

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    http://www.whoishostingthis.com/northtexasinvestmentdeals.com shows that you did that right, but it doesn’t look like WP. Have you asked RackSpace, the host, about this?

    Did you remember to copy the files over?

    kiwi57

    (@kiwi57)

    Thanks guys for trying to help me, I really appreciate it.
    The “Word Press” site that I was using was http://NorthTexasInvestmentDeals.com/investordeals/
    Note /investordeals/ after .com
    I set this up years ago with someones help.
    A question I have is how would I have got /investordeals/ after the .com? What is that normally called, when something is added after .com ?
    I originally set it up with 1&1 and then had it pointing to HostGator.
    When I set it up I wrote down this, but it wont work for me now that I’ve changed the DNS settings. http://wwww.NorthTexasInvestmentDeals.com.cpanel
    Does that mean anything?
    Ipstenu, I guess I didn’t copy the files over, — not even sure what you mean or where they are.
    Sure hope I haven’t lost that site.
    Thanks again,
    Paul

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    Yes, we know the URL 🙂 What we’re saying is that since you’re getting the error you’re getting on the new host that’s why I asked if you remembered to move the files over,

    https://codex.wordpress.org/Moving_WordPress#Moving_to_a_New_Server

    Go back to 1&1 – They SHOULD NOT have deleted your data if you just moved. Get a backup of ALL your files and your database. Then copy them to HG 🙂

    kiwi57

    (@kiwi57)

    Thanks a lot for your help Mika. 1&1 are presently looking into it for me.
    Much appreciated,
    Paul

Viewing 6 replies - 1 through 6 (of 6 total)
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