Support » Fixing WordPress » Changed Hosts and now Can't find my website admin or live page

Viewing 3 replies - 1 through 3 (of 3 total)
  • if you can still get into your old wordpress website then you can backup all the files and database to make the move if they allow you to install plugins.

    if you can not install a plugin on your old site

    do a normal wordpress export from the tools menu

    then import the file into your new wordpress website
    on import click import media
    it should copy most if not all of your stuff.

    If they are not giving you access, there is nothing much that we can do.
    You can request them to give access to FTP to download a backup, or ask them to generate a backup for you.

    Thank you for your help.

    Jumbo clicks; Unfortunately I can’t get into my old website as yet. This is where half the trouble lies. If I ever get into it I will certainly follow your advice to back up. Thank you.

    Dinsan; Wealthy Affiliate has since replied to my request for help and advised me that they gave reasonable time for me to make the switch. This is correct, however unfortunately I was not able to do it within the time they allocated. They advised that the website may have been deleted from their server which I guess sadly means I need to start over. None the less, I have given it one last hopeful shot and asked if there was anychance they may be able to generate a back up for me (if the site still exists).

    Thanks again for your responses. It is greatly appreciated.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Changed Hosts and now Can't find my website admin or live page’ is closed to new replies.