Support » Plugin: CYAN Backup » Changed Host – All sorts of problems now..

  • Resolved jsnowbusiness


    Hello, me again…

    So I had everything working beautifully on my old host.. however, my old webhost sucked horribly so I had to move to a better one! However… I’m running into some issues now.

    My old host allowed me to specify a subdirectory for the main domain on the account – my new host does not, so I had to install WP to the root directory then move it into a subdirectory and edit the index.php file like in the guide. The problem is.. now my main site tries to backup everything in my ../public_html/ folder. I added all the other subdirectories my secondary sites are installed in to the “Excluded dir” setting like this:


    but when I save, they are changed to this:


    Any idea as to what’s causing this?

    Also, would it be possible to add another section to the plugin’s options like “Excluded dir” but for the opposite use, as in something like “Directories to Backup” that way people in my situation don’t have to keep adding other site subdirectories to be excluded?

    Thanks in advance for all your help.


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  • Plugin Author Greg Ross


    The issue with the directory paths is because of the move from the root to a subdirectory, I’ve never seen someone do this before, could you send me a link to the guide you mentioned?

    Plugin Author Greg Ross


    Yea, the code that verifies the exclusion paths assume your wordpress install in in your wordpress root and not a subdirectory.

    Probably the easiest way to fix it is to detect when wordpress is installed in the subdirectory and make the subdirectory the “root” of the install.

    That’s going to take some time to do.

    If you feel a little adventurous, you can edit the configuration value directly in phpMyAdmin, do a search for “CYAN Backup Option” in the wp_options table, it should look something like this:


    Your interested in this part of it:


    Replace it with:


    Note if you need to resave your settings from the plugin you’ll have to redo the above steps.

Viewing 3 replies - 1 through 3 (of 3 total)
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