Change (wordpress.org) email NO work

  • Resolved mariushosting

    (@marius84)


    6 years, 5 months ago

    I try to change my email on my wordpress.org profile but this simple action just don’t work the email sended automatically to my new email with link for activate it simply return to my profile page. So is there anybody out there can look into this “big” problem here at wordpress.org ?
    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Marius L. J.

    (@clorith)

    6 years, 5 months ago

    Hiya,

    I just did a test, and the email updates as it should, what could be happening in your situation is if you wait too long, the change confirmation link becomes invalid, how long does it take for you to receive/use the change email?

    If it’s less than an hour, I would recommend looking into browser extensions etc that may be interfering with forms, trying to perform the action in an incognito window may help.

    Thread Starter mariushosting

    (@marius84)

    6 years, 5 months ago

    I use the last chrome and no extensioh i got message when click edit my profile “There is a pending email address change to .......@gmail.com
    i changed my email with …. now for privacy reason. btw im unable to change email. the link sended me to my email simply return back to my profile.

    • This reply was modified 6 years, 5 months ago by Jan Dembowski.
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    6 years, 5 months ago

    Please send all the details to forum-password-resets@wordpress.org and someone will handle this there.

    Please include the account ID here, the old email and the new email addresses.

Viewing 3 replies - 1 through 3 (of 3 total)
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