Title: change wordpress email format
Last modified: May 10, 2020

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# change wordpress email format

 *  [phoenix0308](https://wordpress.org/support/users/phoenix0308/)
 * (@phoenix0308)
 * [6 years ago](https://wordpress.org/support/topic/change-wordpress-email-format/)
 * Hello, I am using a ecoomerce plugin which sends new orders via email to my eprinter.
   All mails are printed with lot of space around the “main” box. I attached a screenshot
   that u can see. I asked the plugin dev (restropress). He said I need to change
   it in the wordpress theme, but I have no idea how or where. Does anyone have 
   an idea?
 * This is how it looks: [https://ibb.co/hcjnRXJ](https://ibb.co/hcjnRXJ)
    This 
   is how I need it: [https://ibb.co/x66vgmN](https://ibb.co/x66vgmN)
 * Thanks for your help
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fchange-wordpress-email-format%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [corrinarusso](https://wordpress.org/support/users/corrinarusso/)
 * (@corrinarusso)
 * [6 years ago](https://wordpress.org/support/topic/change-wordpress-email-format/#post-12812045)
 * [@phoenix0308](https://wordpress.org/support/users/phoenix0308/)
 * I don’t really see an issue with the screen shots – where specifically do you
   feel that there is “a lot of space around the main box” ???
 *  Thread Starter [phoenix0308](https://wordpress.org/support/users/phoenix0308/)
 * (@phoenix0308)
 * [6 years ago](https://wordpress.org/support/topic/change-wordpress-email-format/#post-12812058)
 * Above the first title is around 3 cm white space. And at the bottom same when
   it’s a large order and there are a lot of products I quickly need a second page
   because the paper is not used to the end). and same left and right too, thats
   even acceptable but above and at the bottom is really taking so much space.
 *  [corrinarusso](https://wordpress.org/support/users/corrinarusso/)
 * (@corrinarusso)
 * [6 years ago](https://wordpress.org/support/topic/change-wordpress-email-format/#post-12812278)
 * [@phoenix0308](https://wordpress.org/support/users/phoenix0308/)
 * This is very difficult to troubleshoot without having more info.
 * Did you select “No Template, Plain Text Only” in the General Email settings ?
   
   [https://entenhaus-pb.de/wp-admin/edit.php?post_type=fooditem&page=rpress-settings&tab=emails&section=main](https://entenhaus-pb.de/wp-admin/edit.php?post_type=fooditem&page=rpress-settings&tab=emails&section=main)
 * Then only select the necessary shortcodes you need to insert into the email :
   
   [https://entenhaus-pb.de/wp-admin/edit.php?post_type=fooditem&page=rpress-settings&tab=emails&section=new_order_notifications](https://entenhaus-pb.de/wp-admin/edit.php?post_type=fooditem&page=rpress-settings&tab=emails&section=new_order_notifications)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘change wordpress email format’ is closed to new replies.

## Tags

 * [format](https://wordpress.org/support/topic-tag/format/)
 * [mail](https://wordpress.org/support/topic-tag/mail/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [corrinarusso](https://wordpress.org/support/users/corrinarusso/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/change-wordpress-email-format/#post-12812278)
 * Status: not resolved

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