Support » Plugin: Gratisfaction- Loyalty, Rewards , Referral, Birthday and Giveaway Program » Change when points are applied in the cart process

  • Hi
    is it possible to have the reward points applied at the order page and not the checkout page? Our free shipping is applied at the sub-total stage and the redemption points are applied at checkout which is after that… we need the redemption to be applied at the order page so that free shipping can then be applied afterwards.

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  • to clarify….

    if a customer places an order over $99, so free shipping is applied, then uses their reward points to reduce the amount in their cart to below $99… the system does not remove the free shipping.

    Currently the rewards plugin does not remove the free shipping so people are using their points to lower the cost of the cart (below the free shipping threshold of $99) and getting the bonus of free shipping on top of that as the free shipping is applied first… then the reward points applied… We need a plugin that applies the reward points discount first… then if the subtotal amount is still over $99, apply free shipping.

    Does your plugin compensate for this?

    Plugin Author Apps Mav

    (@akashmalik)

    Hi Creativewarrior,
    Thanks for reaching out. We understand your situation.
    But we are sorry that this feature is currently unavailable :-((

    However, we welcome our customers’ suggestions as this is the only way we can meaningfully improve our product. We consider all suggestions and the ones most requested are implemented. Please email us at support [at] appsmav dot com with your domain name and email address that you have used to install the app and we will keep you informed on the new feature releases.

    Best wishes
    Apps Mav team

    • This reply was modified 8 months, 3 weeks ago by Apps Mav.
Viewing 2 replies - 1 through 2 (of 2 total)
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