Support » Plugin: Pronamic Pay » Change the ‘Donation via’ header when paying online

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Reüel van der Steege

    (@pronamic_reuel)

    The “Donatie via Pronamic Pay497” text on your screenshot is a transaction description coming from the e-commerce plugin you’re using to make the order. You should be able to change the text in the payment method settings of that plugin. It is unrelated to the name of the organisation that will be mentioned on the bank statement. In fact, the name will be “Stg Mollie Payments” as your payment provider is Mollie (see https://www.mollie.com/en/consumers), however the name of your site is probably mentioned in the actual transaction description from Mollie too.

    Jack

    (@moxie)

    We are not using an e-commerce plugin, just the Pronamic plugin and Formidable Forms. I added a logo to the checkout screen in Mollie but it still says Donatie via Pronamic Pay507. I can’t change that. I will check to see how it looks on the bank receipt.

    Plugin Author Reüel van der Steege

    (@pronamic_reuel)

    Formidable Forms is considered the ‘e-commerce plugin’, as it defines the “order” for which our plugin handles the “payment” 🙂

    In case of Formidable Forms: the text “Donatie via Pronamic Pay” is probably set as transaction description in the Pronamic Pay form action? The entry ID (497 for the entry of the screenshot) is automatically added to make the description unique. If you include the ID in the transaction description, it won’t be appended automatically, e.g. “Entry [id] donation”.

    Jack

    (@moxie)

    Ah, now I understand 🙂 Thanks for explaining it to me! I will look for that description in the form plugin.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Change the ‘Donation via’ header when paying online’ is closed to new replies.