Support » Plugin: Simply Schedule Appointments – Booking Calendar » Change sender name of mail notification

  • Resolved fickwp



    Sorry for making so many posts but this will be most likely the last one.
    I’ve set up mail notifications and it works fine but the sender name is
    “{name} at {company_name}”. How would i change the sender name to just say “{company_name}”. I tried just adding a whitespace to ‘General Settings > Appointment Contact’ but then i end up with ” at {company_name}”

    Thanks in advance!

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  • Plugin Support Simply Schedule Appointments Support


    Hello @fickwp

    You’re no bother 🙂 To change the “send from” and “reply to” email you’ll need to use a free WordPress plugin called CB Change Mail Sender. When the plugin is installed and activated you’ll be able to go to Dashboard > CB Mail Sender and input both the name and email you want your clients to see when you send emails with SSA.

    If you would like a more comprehensive guide, please visit this link:

    And, I will mention that this will change the sender name for all of your outgoing emails from your website.


    Thread Starter fickwp


    Didn’t think this would be in the documentation.
    Can’t believe i didn’t just check.
    Thanks for all the help! Everything works fine now!

    Plugin Support Simply Schedule Appointments Support


    @fickwp Glad to hear that helped 🙂 Let us know if you have more questions as you finish getting set up!

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