Forums » Fixing WordPress » change profile password

  • i wanna change my user password, i go to my profile, type in the new password, repeat it, then do a save. i log out and try to enter with new password, does not, as still old password is active.

    what can i do in order to change the password so? is this a bug in wordpress?

    thanks for your help.

Viewing 4 replies - 1 through 4 (of 4 total)
  • This is unusual and may hint at a more serious issue. Can you share the site in question with us to review?

    Thread Starter travelombia

    (@travelombia)

    Please deactivate all plugins and see if the issue remains. If it does not remain, activate plugins one at a time, test (that means perform a password change – keep track of that well), and when the issue returns, the past plugin is the issue. If the issue remains, switch to a default unedited theme (all plugins still deactivated), and test. If not that, perform a manual update to WordPress, which means remove the two folders /wp-admin/ and /wp-includes/ (do NOT touch folder /wp-content/) and upload those folders from a fresh download of WordPress – and test again. At that point, who will be at a default install so it should work.

    Thread Starter travelombia

    (@travelombia)

    thanks so much for your answer! as i see it seems to be much more difficult to resolve, as i do not know enough about website engineering. have to find someone who can check that out for me…thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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