Support » Plugin: BigCommerce For WordPress » Change product photo when color option is chosen

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  • Plugin Support Kyle

    (@kylebc)

    Hello @vinautomatic,

    I can confirm that our WordPress plugin does support variant images once setup on your BigCommerce store https://support.bigcommerce.com/s/article/BigCommerce-for-WordPress-Supported-Apps-and-Features#supported-features

    Set this up on your BigCommerce store and the functionality should appear in your WordPress site.

    It’s worth calling out to others following this conversation that the thread you linked to pertains to options on a BigCommerce store. If you are unable to view variant images on your BC store, contact BigCommerce’s Technical Support team for help.

    @kylebc I’m a fan of the plugin, so please don’t take this the wrong way, its constructive feedback.

    contact BigCommerce’s Technical Support team for help.

    The numerous times I have resorted to the BC tech support each time accept for ONCE I found the techs were perhaps under-trained. Out of those occasions, the one time I did get some real answers and support, the Tech was worth double his wage.

    Although still in its infancy, this plugin is long overdue, I hope that in time the community grows and brings with it more development and other users offering support to fellow users. Until that happens I think no skill novice non developers like myself will steer away from it due to “the last line of support”, that being BC techs, are better equipped to deal with the likes of me…

    I finally have everything (well, almost everything) working like clockwork on my headless e commerce. The security and “ease of use” that BC offer with the design flexibility of Word Press is a home run for me. How do we go about growing the community and that community support?

    Plugin Support Kyle

    (@kylebc)

    Hey there @crashy79,

    I appreciate your taking the time to share your experience when contacting support, and I’m sorry that it was frustrating. Thanks for your feedback on how we can better support you and our plugin. We’re glad you see the value of the plugin and would also love to grow the community around it!

Viewing 3 replies - 1 through 3 (of 3 total)
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