Title: Change password
Last modified: October 5, 2016

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# Change password

 *  [molecountrysticks](https://wordpress.org/support/users/molecountrysticks/)
 * (@molecountrysticks)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/change-password-22/)
 * Hi, can you please advise..
 * I am trying to update to the latest version of mystile but cannot seem to login
   to woocommerce? It recognises my username but not my password. When I try to 
   change the password, it informs me I have been sent an email to reset my password.
   No emails coming through and have checked my spam/junk.
 * Any assistance is much appreciated
    Ken

Viewing 1 replies (of 1 total)

 *  [Thomas Shellberg](https://wordpress.org/support/users/shellbeezy/)
 * (@shellbeezy)
 * Automattic Happiness Engineer
 * [9 years, 7 months ago](https://wordpress.org/support/topic/change-password-22/#post-8256278)
 * I would create a ticket at WooCommerce.com for help with this as it seems to 
   be an account-related issue and not something we can help with on public forums.
 * [https://woocommerce.com/my-account/create-a-ticket/](https://woocommerce.com/my-account/create-a-ticket/)

Viewing 1 replies (of 1 total)

The topic ‘Change password’ is closed to new replies.

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## Tags

 * [can't login](https://wordpress.org/support/topic-tag/cant-login/)
 * [change password](https://wordpress.org/support/topic-tag/change-password/)

 * 1 reply
 * 2 participants
 * Last reply from: [Thomas Shellberg](https://wordpress.org/support/users/shellbeezy/)
 * Last activity: [9 years, 7 months ago](https://wordpress.org/support/topic/change-password-22/#post-8256278)
 * Status: not resolved