Moderator
t-p
(@t-p)
Try checking in:
Dashboard >> Appearance >> Menus
I can’t find the Dashboard button, am I looking in the wrong place?
The ones I have are:
Index
Edit?
Upload
Pages
Comments
Profile
Tools (This menu is empty, also)
Portfolio Items
Documentation Items
Page Layouts
Page Builder Smart Areas
(Close menu)
Is there not a way to download the HTML file and replace the text manually? I imagine that’s the quickest way to solve this. Thing is, I don’t even know where to search for that
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This reply was modified 2 years, 2 months ago by
dyasmond.
Moderator
t-p
(@t-p)
I can’t find the Dashboard button
This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.
If you can install plugins, install and activate “Health Check”: https://wordpress.org/plugins/health-check/
It will add some additional feature under create a new menu position Tools > Site Health.
On its troubleshooting tab, you can Enable Troubleshooting Mode. This will disable all plugins, switch to a standard WordPress theme (if available), allow you to turn your plugins on and off and switch between themes, without affecting normal visitors to your site. This allows you to test for various compatibility issues.
There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/
How may I activate the plugin if I’m missing my Plugin option in the menu? I’ve already uploaded the files, but I can’t get to actually use it
Moderator
t-p
(@t-p)
Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.
If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/
and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).
@dyasmond Are you sure you have administrator access ?
I’m logging in from website.com/wp-admin, so I reckon so… Is there a way to check my account type inside WordPress? I can’t find something like “Type: Administrator” anywhere