Title: Change lines
Last modified: August 22, 2016

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# Change lines

 *  Resolved [KTS915](https://wordpress.org/support/users/kts915/)
 * (@kts915)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/change-lines/)
 * At the moment, you are using `user_login` where I should have thought `display_name`
   would make more sense.
 * So I suggest changing line 816 of `sola-support-tickets/sola-support-tickets.
   php` from
    `$sola_content .= "<div class='sola_st_post_author_meta'><span class
   =\"sola_response_user\">".$author_data->user_login."</span><br/><span class=\"
   sola_response_user_type\">".$author_data->roles[0]."</span><br /><span title=\"".
   $response_data->post_date."\" class=\"sola_response_time\">".sola_st_time_elapsed_string(
   strtotime($response_data->post_date))."</span><br />";` to `$sola_content .= "
   <div class='sola_st_post_author_meta'><span class=\"sola_response_user\">".$author_data-
   >display_name."</span><br/><span class=\"sola_response_user_type\">".$author_data-
   >roles[0]."</span><br /><span title=\"".$response_data->post_date."\" class=\"
   sola_response_time\">".sola_st_time_elapsed_string(strtotime($response_data->
   post_date))."</span><br />";`
 * I also suggest changing line 1401 of the same file from
    `".__("Submitted by ","
   sola_st")." <span class='sola_st_author_box_name'>".$user_data->user_login."</
   span><br />` to `".__("Submitted by ","sola_st")." <span class='sola_st_author_box_name'
   >".$user_data->display_name."</span><br />`
 * [https://wordpress.org/plugins/sola-support-tickets/](https://wordpress.org/plugins/sola-support-tickets/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [SolaPlugins](https://wordpress.org/support/users/solaplugins/)
 * (@solaplugins)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/change-lines/#post-5250258)
 * Hi there.
 * Thank you for that. Please lookout for this in the next update we release 🙂
 * Kind Regards,
    Jarryd
 *  Thread Starter [KTS915](https://wordpress.org/support/users/kts915/)
 * (@kts915)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/change-lines/#post-5250281)
 * Sorry to see that these changes didn’t make it into the latest update.
 * FYI, the relevant lines are now 890, 1018, and 1503 (and 1415 and 1425, by the
   looks of it, for multisite).
 *  Plugin Author [SolaPlugins](https://wordpress.org/support/users/solaplugins/)
 * (@solaplugins)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/change-lines/#post-5250284)
 * Hi KTS915
 * Thank you for updating us on this. So sorry it wasnt fixed in the last update
   we released. We will endeavour to have it fixed in the next update.
 * Out of curiosity, are you running the plugin on a multi-site? Is it activated
   from a network admin point of view? Or are you running the plugin separately 
   on each individual site?
 * Kind Regards,
    Jarryd
 *  Thread Starter [KTS915](https://wordpress.org/support/users/kts915/)
 * (@kts915)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/change-lines/#post-5250285)
 * Thank you.
 * At the moment, I am running the plugin on a single-site localhost installation
   for testing purposes. Assuming all goes well, I anticipate installing it — actually,
   the paid version, if you iron out the small kinks — on a new, live single-site
   installation by the end of the year.
 * This site will be dedicated to customer support — nothing else.
 * I don’t anticipate running the plugin on multisite at all.
 * Thanks again!
 *  Thread Starter [KTS915](https://wordpress.org/support/users/kts915/)
 * (@kts915)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/change-lines/#post-5250290)
 * Thanks for changing this in the latest update!
 * I couldn’t use it as it was before, so this is extremely important. Thanks again!
 *  Plugin Author [SolaPlugins](https://wordpress.org/support/users/solaplugins/)
 * (@solaplugins)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/change-lines/#post-5250291)
 * Hi KTS915
 * Glad its sorted 🙂
 * Kind Regards,
    Jarryd

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Change lines’ is closed to new replies.

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 * 6 replies
 * 2 participants
 * Last reply from: [SolaPlugins](https://wordpress.org/support/users/solaplugins/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/change-lines/#post-5250291)
 * Status: resolved