• Resolved reklamehusetno

    (@reklamehusetno)


    Hello,

    The language in Klarna Checkout is suddenly in English at our webshop, and it used to be in Norwegian. How can we change this?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Krokedil

    (@krokedil)

    Hi @reklamehusetno

    We have received info regarding this and it looks like it is only when you are logged in to the site this happens. This happened after WC 3.6.0 came out and we are looking into this and how we can solve it in the best way.

    I will update this thread when I have more info about this,

    Andreas

    Hi.
    We have the same problem, but not only when logged in.
    The Checkout starts in Swedish or Danish and the language suddenly change to English in the Checkout iframe.

    It says the page is (html lang=”sv-SE”)

    But for the iframe, it becomes:
    <html class=”swe en_SE loaded” data-locale=”en_SE” data-purchase-country=”swe” data-purchase-currency=”SEK” id=”checkout” lang=”en”>

    And it have been doing so before WC 3.6.0.

    If you find a fix please share if public.

    And while testing I just got one of these:
    Klarna Checkout error (404 – Hittades inte).

    Br,
    NPT
    https://cabelos.co/sv/kassan/

    Plugin Contributor Krokedil

    (@krokedil)

    Hi,

    This should be fixed in the lastest version. If you still have problems after this let us know.

    /Andreas

    Thread Starter reklamehusetno

    (@reklamehusetno)

    Great, now it´s working just fine. Thanks so much for your help!:)

    Hi,
    We still have the same problem, so I guess our problem is rooted in something else.

    Br,
    NPT

    Plugin Contributor Krokedil

    (@krokedil)

    Hi,

    Have you tried and visit the site in a incognito browser window?

    I have tried everything ++ 😉

    And I got this nice message again today:
    Klarna Checkout error (404 – Hittades inte).
    https://cabelos.co/sv/varukorg/?kco-order=error&reason=NDA0IC0gTm90IEZvdW5k

    Br,
    NPT

    You still have access.
    But I will send it again.

    Br,
    NPT

    Plugin Author Kristi at Klarna

    (@klarna)

    @siteseodk – the 404 error was because your session expired; Klarna Checkout sessions last 48 hours (per https://developers.klarna.com/documentation/klarna-checkout/best-practices/)
    For order_id: 36a5d3ec-4f5b-4225-ad4d-8e158e7cd4fc,
    the order was created at: timestamp: 2019-04-30T10:58:27.141Z
    and the 404 error was at: timestamp: 2019-05-02T11:02:07.194Z

    When testing, it is recommended to test using a new incognito window to avoid any stale session data.

Viewing 9 replies - 1 through 9 (of 9 total)
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