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[resolved] Change Gravatar (13 posts)

  1. fredriknewman
    Member
    Posted 2 years ago #

    I have connected my company website http://www.signum.se to Jetpack and enabaled Sharing to Facebook and Twitter automatically. It works fine but when updating FB the ugly Gravatar logo is visible.
    Two questions:
    1. How to change it?
    2. How can I access my connected wordpress.com account that was set up when installing Jetpack?

    Thanks for feedback!
    //F

    http://wordpress.org/extend/plugins/jetpack/

  2. fredriknewman
    Member
    Posted 2 years ago #

    Picture is here

  3. fredriknewman
    Member
    Posted 2 years ago #

  4. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 2 years ago #

    Jetpack Publicize automatically selects an image to associate with your post on Facebook, and follows these steps:

    1) If you've selected a featured Image, it will be used on FB
    2) If you included a slideshow into your post, we'll pick an image from there
    3) If you don't have a slideshow, we'll look for a gallery
    4) We will then look for other images attached to your post
    5) If you use an image that's not hosted on your site, we'll use it
    6) Finally, if you didn't use any of these images, Jetpack Publicize will fall back to your Gravatar Profile image

    You can add a Gravatar Profile picture to your WordPress.com account here:
    https://wordpress.com/#!/settings/public-profile/

  5. fredriknewman
    Member
    Posted 2 years ago #

    Dear Jeremy,

    thanks for your reply!
    I have a problem with accessing my account since I don´t know how to login because the automatic registration didn´t send any information about that, it just connected...

    Thanks for you help!
    Best wishes//Fredrik

  6. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 2 years ago #

    I have a problem with accessing my account since I don´t know how to login because the automatic registration didn´t send any information about that, it just connected...

    If you don't have access to your account or forgot the password, you can request a new password by entering your email address here:
    http://wordpress.com/wp-login.php?action=lostpassword

  7. fredriknewman
    Member
    Posted 2 years ago #

    Hi,

    I tried that but didn´t work... I don´t know what email that´s associated with it, I have to many...
    I tried the one I have registerd on the site but it didn´t work.

  8. fredriknewman
    Member
    Posted 2 years ago #

    I think it´s updated now!
    Big thanks!
    //Fredrik

  9. fredriknewman
    Member
    Posted 2 years ago #

    No, didn´t work when I updated Facebook.
    What to do?

  10. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 2 years ago #

    It might take a few hours for your new Gravatar to be available everywhere. Try to wait a couple of hours before to publish a new post to see if the problem is fixed.

  11. fredriknewman
    Member
    Posted 2 years ago #

    Ok, it pushed thru here directly (see left)
    I´ll wait.
    Best wishes!

  12. fredriknewman
    Member
    Posted 2 years ago #

    Dear Jeremy,
    it still have not changed when publicizing on FB.
    What shall I do?

    Best//F

  13. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 2 years ago #

    Could you go to the Jetpack menu in your dashboard, and reset the connection by disconnecting / reconnecting to WordPress.com?

    Let me know if this helps.

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