Hello there,
we hope you’re doing well!
We assume that you refer to commissions made before deleting the affiliate, since if you delete it, it should not continue generating new commissions.
In such a case, what you should do is manually add that user as an affiliate from Affiliates > Add affiliate.
Try it and tell us about any news.
Best regards.
Hi @juaancmendez, I know that I can add an affiliate, but my question is in how can i attribute the commissions that have already been acquired to this new account? I need to connect the commissions taken already and all the links that exist with the email address again!
Hello there,
Unfortunately, it is not possible with this version to reassign commissions when you delete an affiliate. Only in our premium version it is possible to assign affiliates to already created orders, to later recalculate their commission.
If you have any other questions, feel free to contact us.
Best regards.
